Ahmad Zia

• Manage sales, marketing, business development, and operational activities for a botled water company serving more than
5, 000 customers across the UAE.
• Oversee a portfolio of more than 3, 000 active customers, maintaining strong relationships and ensuring high levels of
customer satisfaction and retention.
• Supervise and coordinate a team of 50 sales representatives, delivery drivers, and support staf to ensure smooth
operations and achievement of business objectives.
• Identify new sales opportunities, distribution channels, and business partnerships to support revenue growth and market
expansion.
• Monitor market trends, competitor activities, pricing strategies, and customer requirements to support commercial
decision-making.
• Work closely with operations and logistics teams to ensure timely deliveries, efficient route planning, and consistent
service quality.
• Handle key customer concerns and service-related issues, ensuring timely resolution and maintaining long-term business
relationships.
• Manage the companys social media presence and support marketing initiatives aimed at improving brand visibility and
customer engagement.
• Prepare sales reports, forecasts, budgets, and performance analyses for management to support strategic planning and
business growth.
• Increased 5-gallon water sales by 18% through customer retention initiatives, market development efforts, and effective
management of key accounts.
• Expanded the companys market presence beyond Ajman by successfully developing new business opportunities in
Sharjah and Dubai.
• Led the development and launch of the companys PET botled water range in 2025, overseeing supplier sourcing,
packaging development, pricing, branding, and market introduction.
• Contributed to the growth of the customer base by acquiring new commercial, residential, and industrial accounts across
multiple territories.
• Improved coordination between sales, logistics, and customer service functions, resulting in more efficient operations and
enhanced customer satisfaction.