System Administrator
SAARMEDTEC
Total years of experience :12 years, 11 Months
*Managing and controlling the IT Department.
• Installing operating systems, configuring servers and workstations, and working on the development and implementation of new processes and procedures to increase the quality and efficiency of services.
• Follow up backup systems (Altaro, Veritas, TrueCloud).
• Follow up with day-to-day tasks including backups, Antivirus, and network upgrades.
• Diagnosing hardware and software defects with timely remedial action.
• Testing returned equipment and confirming serviceability.
• Management and support of ERP (SAP) systems and network devices.
Inspect project sites to monitor progress and ensure design specifications as well as safety and sanitation standards are being met.
• Guide managerial and industrial personnel by providing technical advice regarding design and program modifications.
• Configuring physical security systems like CCTV (Wisenet, Genentc, Milestone), Access controls (Genetec, Gallagher, Suprema), and Intrusions.
• Providing beneficial technical support and customer service to clients, researching and analyzing clients’ issues, and maintaining various PC hardware and software.
• Installing operating systems, configuring servers and workstations, and working on the development and implementation of new processes and procedures to increase the quality and efficiency of customer service as much as possible.
• Successfully managed the installation of CCTV and physical security systems for several high-profile clients, including banks, hospitals, and government agencies' follow-up projects, and customer services on-site and remotely.
• Maintaining documents and records, executing various clerical duties, and performing other tasks as required.
Provide technical support for remote broadcast events, including setup and troubleshooting of remote production equipment.
• Installing operating systems, configuring servers and workstations, and working on the development and implementation of new processes and procedures to increase the quality and efficiency of customer service as much as possible.
• Ensure system performance and reliability by implementing regular maintenance and upgrades.
• Manage and maintain broadcast systems, including ingest and playout servers, editing suites, graphics systems, and routing systems.
• Troubleshoot technical issues and provide timely solutions to ensure uninterrupted broadcast operations.
Conduct site surveys and provide recommendations for CCTV and physical security systems installations.
• Providing beneficial technical support and customer service to clients, researching and analyzing clients’ issues, and maintaining various PC hardware and software.
• Installing operating systems, configuring servers and workstations, and working on the development and implementation of new processes and procedures to increase the quality and efficiency of customer service as much as possible.
• Plan and manage the installation of CCTV and physical security systems, including cabling, cameras, access control systems, and alarm systems.
• Configure and test CCTV and physical security systems to ensure optimal performance and compliance with security standards.
• Follow up projects and customer services on site and remotely.
• Maintaining documents and records, executing various clerical duties, and performing other tasks as required.
*Assisting experienced technicians and engineers with day-to-day tasks including backups, Antivirus, and network upgrades.
• Network management and support.
• Testing returned equipment and confirming serviceability.
A computer information systems degree applies practical knowledge and methods to a broad base of computer information technologies to meet the digital information needs of organizations. Applications include systems analysis and management, programming, and cybersecurity. Davenport’s computer information systems degree will prepare you for computer information systems jobs, such as a manager, programmer analyst, systems administrator, computer technician, and technical support specialist among many others.
