DIGITAL TRANSFORMATION MANAGER – TECHNICAL PRODUCT MANAGER
ARAMEX INTERNATIONAL
Total years of experience :17 years, 1 Months
● Product Strategy and Vision: In partnership with stakeholders, build and champion product vision
and strategy that supports Aramex strategic initiatives.
● Product Lifecycle Management: Own the day-to-day accountabilities for the end-to-end lifecycle of
sophisticated products, from conception through launch.
● Collaborate with and lead cross-functional teams (Business, CX, UX, Data and Engineering)
concerning requirements.
● Provide reports, dashboard, and visualization.
● Use of Data to improve performance and experience.
● Utilize T-SQL to create complex functions, stored procedures, and triggers to facilitate business
Rules.
● Implemented and supported ERP system (iScala).
● Managed requirements gathering and definition, conversion of business requirements into
technical specifications.
● Developed business reports using Business Objects Crystal Reports SW.
● Developed customized Solution and UI’s as per client requirements.
● Conducted ERP training for end-users.
● Managed security and permissions in the ERP and other related software.
● Maintained system backup & restore.
● Administered and provided technical support and training for company Sales Force Automation
solution.
● Database development and administration - SQL Server
● Utilize T-SQL to create complex functions, stored procedures, and triggers to facilitate business
and automation.
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