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Ahmd Raees, Guest Relations Officer

Ahmd Raees

Guest Relations Officer·Resorts

India

Bachelor's degree, BBA TTM

Work experience

Total years of experience: 0 years, 3 months

Guest Relations Officer

November 2024 - January 2025

Resorts

Kerala, India

November 2024 - January 2025

Assisted guests and visitors at the front office. Handled customer inquiries, provided information and support, maintained records, and developed communication and customer service skills. Worked effectively in a team environment and ensured a positive guest experience.
Company industry:
Hospitality & Accomodation

Education

Kannur university

June 2026

June 2026

Bachelor's degree, BBA TTM

India

GPA (percentage): 61%

GPA (percentage): 61%

SN College Periya

June 2026

June 2026

Bachelor's degree, Travel and Tourism Management

India

GHSS Ravaneswaram

March 2023

March 2023

High school or equivalent, Commerce

India

Skills

Communications
Intermediate
Communications
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OFFICE PROCEDURES
Intermediate
OFFICE PROCEDURES
Intermediate
RESORT MANAGEMENT
Intermediate
RESORT MANAGEMENT
Intermediate
Logistics
Beginner
Logistics
Beginner

Languages

English
Intermediate
Malayalam
Beginner

Training and Certifications

Certifications
Indian Driving License

Hobbies

  • Travelling,Listening to Music,Customer Service,Tourism & Hospitality
    Completed BBA in Travel and Tourism Management. Successfully completed internship in resort operations, guest relations, front office, and customer service. Possess good communication and customer handling skills