Total Years of Experience: 20 Years, 1 Months
August 2014
To Present
Manager
at Fingerprint Consultancy
Location :
United Arab Emirates
research to identify new markets and customer needs.
•Support the pre-sales by scoping the technical solution required to fulfil the customers’ requirements, and recommend solutions that optimize value for both the customer and the organization.
•Build long-term relationships with new and existing customers.
•Provide coaching and professional development to the sales team to enhance their product knowledge, technical acumen, and technical sales skills.
•Collaborate with the sales team to identify new opportunities for the offered solutions.
•Coach, Mentor and hire a team of high caliber software engineers.
•Manage the day-to-day activities of the development team within an agile environment.
•Monitor the costs, quality, and client requirements; Deliver plans and report to senior management.
•Assure infrastructure and resources support to development team.
•Ensure continuous alignment of development plans and activities with company goals and objectives.
•Develop and maintain the roadmap of internal products.
•Create the software architecture of developed products.
•Manage risk identification and risk mitigation strategies associated with the architecture.
•Support the pre-sales by scoping the technical solution required to fulfil the customers’ requirements, and recommend solutions that optimize value for both the customer and the organization.
•Build long-term relationships with new and existing customers.
•Provide coaching and professional development to the sales team to enhance their product knowledge, technical acumen, and technical sales skills.
•Collaborate with the sales team to identify new opportunities for the offered solutions.
•Coach, Mentor and hire a team of high caliber software engineers.
•Manage the day-to-day activities of the development team within an agile environment.
•Monitor the costs, quality, and client requirements; Deliver plans and report to senior management.
•Assure infrastructure and resources support to development team.
•Ensure continuous alignment of development plans and activities with company goals and objectives.
•Develop and maintain the roadmap of internal products.
•Create the software architecture of developed products.
•Manage risk identification and risk mitigation strategies associated with the architecture.
February 2014
To July 2014
Specialist
Location :
United Arab Emirates
to contacts from users regarding a variety of site issues.
•Identified trends and inefficiencies to enhance the support process and improve user experience.
•Proactively and reactively investigated reported abuse and used sound judgment to take appropriate action based on our Terms of Use.
•Analyzed user interaction with the product and communicated with users about site issues and product changes.
•Assisted with product launches and bug support.
•Identified trends and inefficiencies to enhance the support process and improve user experience.
•Proactively and reactively investigated reported abuse and used sound judgment to take appropriate action based on our Terms of Use.
•Analyzed user interaction with the product and communicated with users about site issues and product changes.
•Assisted with product launches and bug support.
July 2011
To January 2014
consultant
at Cerner Corporation
Location :
United Arab Emirates
, implemented and supported client projects.
•Established and maintained relationships at the appropriate level between Cerner and Client.
•Provided appropriate escalation of issues and solution benefits.
•Communicated status updates of tasks and project plans to appropriate Client and Cerner project team members.
•Installed and configured the identified client solution.
•Assisted in testing system functionality as well as validating database integrity.
•Established and maintained relationships at the appropriate level between Cerner and Client.
•Provided appropriate escalation of issues and solution benefits.
•Communicated status updates of tasks and project plans to appropriate Client and Cerner project team members.
•Installed and configured the identified client solution.
•Assisted in testing system functionality as well as validating database integrity.
March 2010
To July 2011
Technical Lead
at LINKdotNET
Location :
United Arab Emirates
project plan and scheduled project releases.
•Led and coordinated software development activities within projects.
•Designed and implemented project modules.
•Monitored the Development, UAT (User Acceptance Testing) and production release phases of projects.
•Conducted software maintenance and support activities including monitoring open bugs, prioritizing maintenance tasks and assigning development resources.
•Led and coordinated software development activities within projects.
•Designed and implemented project modules.
•Monitored the Development, UAT (User Acceptance Testing) and production release phases of projects.
•Conducted software maintenance and support activities including monitoring open bugs, prioritizing maintenance tasks and assigning development resources.
March 2008
To February 2010
Product Manager
at LINKdotNET
Location :
United Arab Emirates
the product strategy and roadmap.
•Delivered PRDs with prioritized features.
•Assessed partnerships and licensing opportunities with third parties entities.
•Performed product demos to customers.
•Managed the production of marketing materials, including leaflets, posters and flyers.
•Developed advertising opportunities, which can involve placing adverts in national, regional and specialist publications or on the radio.
•Developed and handled the distribution of press releases.
•Delivered PRDs with prioritized features.
•Assessed partnerships and licensing opportunities with third parties entities.
•Performed product demos to customers.
•Managed the production of marketing materials, including leaflets, posters and flyers.
•Developed advertising opportunities, which can involve placing adverts in national, regional and specialist publications or on the radio.
•Developed and handled the distribution of press releases.
April 2006
To February 2008
Software Engineer
at LINKdotNET
Location :
United Arab Emirates
and designed the patented Bel-3araby feature that transliterates Arabic word written in alphanumeric characters in Arabic.
•Analyzed/Implemented basic components required for a WWW Search Engine.
•Defined and gathered required features for Arabic/ME users.
•Delivered SE basic components customized towards Arabic/ME community to include: Spell-checking, Stemming/Normalization, Content Filtering (adult, spam, etc…)
•Conducted Performance/Stress testing of relevant components to optimize speed, comprehensiveness, and quality of results.
Patent
Title: Method for Transliterating and Suggesting Arabic Replacement for a Given User Input
Egypt Patent number: 25474
Issue Date: May 21, 2007
Abstract: A method for suggesting transliteration for user inputs, comprising: receiving an original user input composed of alpha-numeric characters; Identifying the possibility of transliterating the input; determining at least one potential transliteration by performing at least one of the following replacing a sequence of characters in the original input to a possible sequence of Arabic characters) determining the probabilities of the potential transliterated alternatives to the user input; and electing the most likely transliteration according to some predetermined criteria verifying the suggested output against a validation repository, the validation repository having a large corpus of Arabic words.
•Analyzed/Implemented basic components required for a WWW Search Engine.
•Defined and gathered required features for Arabic/ME users.
•Delivered SE basic components customized towards Arabic/ME community to include: Spell-checking, Stemming/Normalization, Content Filtering (adult, spam, etc…)
•Conducted Performance/Stress testing of relevant components to optimize speed, comprehensiveness, and quality of results.
Patent
Title: Method for Transliterating and Suggesting Arabic Replacement for a Given User Input
Egypt Patent number: 25474
Issue Date: May 21, 2007
Abstract: A method for suggesting transliteration for user inputs, comprising: receiving an original user input composed of alpha-numeric characters; Identifying the possibility of transliterating the input; determining at least one potential transliteration by performing at least one of the following replacing a sequence of characters in the original input to a possible sequence of Arabic characters) determining the probabilities of the potential transliterated alternatives to the user input; and electing the most likely transliteration according to some predetermined criteria verifying the suggested output against a validation repository, the validation repository having a large corpus of Arabic words.
January 2004
To January 2005
student leader
a 100-member organizers and Academic members.
•Decided the topics to be discussed during the conference.
•Set a 1-year plan for the organization.
•Designed the conference budget.
•Decided the events made by the conference during the year.
Reception Committee Head, Arab Youth Development Congress 2003
•Led a team of 4 members
•Settled deals with caterers to Provide lunch and coffee break for 100 participants during the conference days.
•Negotiated deals with caterers to Provide VIP reception during the Naseer Shama’s Concert
Reporter, Caravan, Spring 2001 - Spring 2002
•Wrote sports articles in the sport section.
•Interviewed celebrities for the sport section.
•Covered of many of the sports event outside the university.
Awards and Honors
•Best graduation project in 2005 as determined by the International conference on Information and Communication Technology (ICICT 2005)
Thesis: “By researching into different approaches of classification, we aim to provide a generic automated content classifier (ACC) that aids in cataloging the highly diverse web content into clear structured categories.”
•Certificate of Merit for “the outstanding achievement in extracurricular activities and academic field of study”
•Decided the topics to be discussed during the conference.
•Set a 1-year plan for the organization.
•Designed the conference budget.
•Decided the events made by the conference during the year.
Reception Committee Head, Arab Youth Development Congress 2003
•Led a team of 4 members
•Settled deals with caterers to Provide lunch and coffee break for 100 participants during the conference days.
•Negotiated deals with caterers to Provide VIP reception during the Naseer Shama’s Concert
Reporter, Caravan, Spring 2001 - Spring 2002
•Wrote sports articles in the sport section.
•Interviewed celebrities for the sport section.
•Covered of many of the sports event outside the university.
Awards and Honors
•Best graduation project in 2005 as determined by the International conference on Information and Communication Technology (ICICT 2005)
Thesis: “By researching into different approaches of classification, we aim to provide a generic automated content classifier (ACC) that aids in cataloging the highly diverse web content into clear structured categories.”
•Certificate of Merit for “the outstanding achievement in extracurricular activities and academic field of study”
January 2002
To January 2003
event coordinator
academic year
•Certificate of Special appreciation for “initiative as
•Certificate of Special appreciation for “initiative as
Share on Facebook
Share on Twitter
Share Via Email