Sr. Account Manager
Arabesque Group
Total years of experience :18 years, 5 Months
• Drive efforts toward achieving sales target through market planning, personal sales execution and developing business relationship with key customers.
• Products and services sales forecast and pipeline development.
• Manage key customers through CRM system.
• Develop business plans and sales initiatives for growing Microsoft license & solutions revenue.
• Preparing sales proposal and quotations.
• Responsible for handling Microsoft enterprise customers and managing EAs for generating annually TUPs and make sure of utilizing benefits of software assurance SA.
• Maintain professional and technical knowledge by attending educational workshops.
• Opening and leading Infrastructure and Security opportunities and selling company products and services.
• Responsible for generating new customers and maintaining current customer loyalty.
• Conduct presentations about new technologies for customers.
• Presales activities for Microsoft licensing solutions.
• Targeting on-primes customers for cloud solutions.
• Engaging technical resources as needed for closing opportunities.
• Driving customer engagement program and other Marketing/Campaign activities.
• Follow up on the deployment and making sure the product is being rolled out with high customer satisfaction.
• Direct reporting to Center Head - Mrs. Abeer Mustafa.
• Own quarterly and annual revenue target for Kuwait.
• Managing key accounts in “Oil & Gas, Government, Banking and SMBs”.
• Developing new training courses “ITIL - TOGAF 9 - COBIT 5 - MS Dynamics AX”.
• Design and present customized training programs to corporate sector.
• Selling IT, Business, financial & Specialized training programs to the corporate.
• Providing training resources “Professional instructors, new training modules and international events”
• Managing and handling the implementation of training programs and working on customer delight, "Exceed customer needs".
• Responsible for developing sales team skills by training sessions.
• Segmentation of the market and hit new customers.
• Reporting to Owner - Mr. Walid Fawzy.
• Making marketing plan and market research.
• Training need analysis for companies.
• Train sales team on sales activities “Cold call, follow up call, one to one meeting, …”
• Manage company database “Microsfot CRM System”.
• Organizing events for individuals and collages.
• Setting sales system and providing owners by detailed reports.
• Handling customers and solving problems.
• Direct reporting managing director - Dr. Ayman El Nahhas
• Making marketing plan and market research.
• Direct sales for corporations.
• Train sales team on sales activities “Cold call, follow up call, one to one meeting, …”
• Manage company database.
• Organizing events for individuals and collages.
• Setting sales system and providing owners by detailed reports.
• Handling customers and solving problems.
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