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Ahmed faried, Senior sales manager

Ahmed faried

Senior sales manager·Alrashid properties

Egypt

Bachelor's degree, Computer Science

Work experience

Total years of experience: 13 years, 1 months

Senior sales manager

February 2023 - June 2025

Alrashid properties

Khobar, Saudi Arabia

February 2023 - June 2025

Set sales targets for the teams in coordination with the strategy team.
Hire sales resources and maintain optimal team size to achieve sales targets.
Monitor Key Performance Indicators (KPIs) for sales in coordination with strategy team.
Work with the marketing team to ensure efficient lead generation.
Continuously observe real estate trends, and product performance as well as suggest changes accordingly.
Identify best practices to improve the sales processes and overall marketing and sales efficiency.
Responsible for maintaining relationships with repeat clients to keep them satisfied and promote future business opportunities.
Responsible for the Training Need Assessment (TNA) of your sales team.
Execute sales training program based on TNA in coordination with the Learning & Development Team.
Initiate performance improvement interventions with the help of the sales strategy team.
Work with sales ops teams to ensure optimal service levels and smooth customer operations.
Oversee market research and competitor and customer analysis regularly.
Raise process requirements to tech and strategy teams for optimal sales operations.
Suggest improvements to company portals for enhancement of sales.
Develop team and consumer promotions for sales enhancement in coordination with strategy and product teams.
Participate in property sales events and expos to enhance the agency and client base.
Represent the company in expos and other real estate events.
Forge good working relationships with regulatory bodies for smooth operations.
Conduct frequent market visits alongside the sales teams to keep field knowledge intact.
Conduct morning meetings with teams to give direction on a regular basis.
Oversee special projects as assigned by the line manager.

Company industry:
Real Estate
Job role:
Sales

Office Manager

July 2020 - November 2022

Fatek Construction,

Jizan, Saudi Arabia

July 2020 - November 2022

Manage office operations to ensure alignment with sales objectives and enhance team productivity.
Coordinate communication between sales teams, clients, and other departments to facilitate efficient workflow.
Oversee documentation and compliance related to sales transactions and office policies.
Implement and maintain administrative systems to support sales activities and customer relationship management.
Organize and support training sessions and onboarding for new sales team members to improve overall team effectiveness.
Monitor office supplies and resources to ensure team has necessary tools to meet sales goals.
Liaise with external vendors and service providers to ensure office and sales-related services meet quality and budgetary requirements.
Assist the sales team by preparing sales reports, maintaining sales documentation, and tracking sales performance metrics.

Company industry:
Construction & Building
Job role:
Construction and Building

senior sales manager

July 2015 - December 2019

The First Group

Khobar, Saudi Arabia

July 2015 - December 2019

•Achieve growth and hit sales targets by successfully managing the sales team
•Develop annual sales plans and revenue targets for the team and individual agents
•Analyze market trends, competitor activities, and economic factors affecting sales performance
•Create territory assignments and market penetration strategies
•Establish pricing strategies and competitive positioning for listings
•Develop business development initiatives to expand market share
•Recruit, hire, and onboard qualified real estate agents and sales professionals
•Conduct regular one-on-one meetings with team members to assess performance and provide guidance
•Establish clear performance expectations and accountability standards
•Conduct quarterly and annual performance reviews with detailed feedback and goal setting
•Implement performance improvement plans for underperforming team members
•Implement and manage CRM systems to track prospects and client interactions
•Develop marketing campaigns to generate qualified leads for the sales team
•Establish referral programs and strategic partnerships with industry professionals
•Review and approve listing agreements, purchase contracts, and other legal documents
•Monitor transaction timelines and coordinate with all parties to ensure smooth closings
•Resolve complex issues that arise during the sales process
•Establish and monitor customer service standards and protocols
•Conduct client satisfaction surveys and implement improvement initiatives

Company industry:
Real Estate
Job role:
Sales

Gateway costumer service

March 2010 - December 2010

DHL

Doha, Qatar

March 2010 - December 2010

•Identify and pursue new business opportunities in target markets and industry sectors
•Generate qualified leads through cold calling, networking, referrals, and digital marketing initiatives
•Build and maintain strong, long-term relationships with existing clients
•Conduct regular client visits and business reviews to ensure satisfaction and identify growth opportunities
•Collaborate with operations team to ensure seamless service delivery and client expectations management
•Develop customized logistics solutions based on client needs and requirements
•Negotiate contracts, rates, and service agreements with clients

Company industry:
Shipping
Job role:
Sales

Sales Officer

April 2007 - February 2010

Dubai Islamic Bank,

Dubai, United Arab Emirates

April 2007 - February 2010

Identify and pursue new business opportunities in target markets and industry sectors.

• Generate qualified leads through cold calling, networking, referrals, and digital marketing
initiatives.
Build and maintain strong, long-term relationships with existing clients.

• Conduct regular client visits and business reviews to ensure satisfaction and identify
growth opportunities.
Collaborate with operations team to ensure seamless service delivery and client
expectations management.
Develop customized logistics solutions based on client needs and requirements.

Negotiate contracts, rates, and service agreements with clients.

Company industry:
Banking
Job role:
Banking

Education

Al-Zarka High Institute

August 2004

August 2004

Bachelor's degree, Computer Science

Egypt

GPA (percentage): 63%

GPA (percentage): 63%

computer science bachelor

Skills

Real Estate

Expert

Marketing

Expert

Operation

Expert

Customer Care

Expert

Sales

Expert

Communication & Interpersonal skills

Expert

Microsoft Office

Intermediate

Developing strategy

Expert

Maximizing new business

Expert

Tanduem

Expert

HRMS

Expert

CRM

Expert

Leadership

Expert

VISA PRIME

Expert

POWER CARD

Expert

AVAYA SYSTEM

Expert

LOTUS

Expert

adapt fast

Expert

training planing

Expert

building sales teams

Expert

sales strategy

Expert

business development

Expert

operation

Expert

recruitment operations

Expert

sales coordination

Expert

negotiation

Expert

problem solving

Expert

marketing

Expert

KPI

Expert

direct sales

Expert

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

COMMUNICATIONS

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

CUSTOMER RETENTION

Intermediate

INNOVATION

Intermediate

OFFICE ADMINISTRATION

Intermediate

SALES MANAGEMENT

Intermediate

STRATEGIC PLANNING

Intermediate

TEAM LEADERSHIP

Intermediate

TRAINING COORDINATION

Intermediate

Real Estate

Expert

Marketing

Expert

Operation

Expert

Customer Care

Expert

Sales

Expert

Languages

Arabic

Expert

English

Expert

French

Beginner

Training and Certifications

Certifications
Islamic Finance
Anti Money Laundering
money laundery
May 2009

Training
in front sales
THE FIRST GROUP ACADEMY
human resource
THE FIRST GROUP ACADEMY
team building
dubai islamic bank academy
Feb 2008

Hobbies and interests

sports traveling reading

participate in local runing marathon competition in Egypt and achieve top 30 from 200