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ahmed Abdelghafar , Sales Relationship Manger

ahmed Abdelghafar

Sales Relationship Manger·Square Yards

United Arab Emirates

Bachelor's degree, Information systems mangment

Work experience

Total years of experience: 18 years, 2 months

Sales Relationship Manger

February 2020 - Present

Square Yards

Dubai, United Arab Emirates

February 2020 - Present

Company industry:
Business Consultancy Services
Job role:
Sales

Sales Relationship Manger

February 2020 - Present

Square Yards

Dubai, United Arab Emirates

February 2020 - Present

Company industry:
Business Consultancy Services
Job role:
Sales

Overseas Wealth Adviser and Client relation

June 2018 - January 2020

DAMAC Properties

Dubai, United Arab Emirates

June 2018 - January 2020

Company industry:
Real Estate
Job role:
Sales

Business Development Consultant

May 2017 - May 2018

Freelancer

Cairo, Egypt

May 2017 - May 2018

Manged to open 3 call center projects
Bringing clients and landing operational campaigns
Designing, Planing and executing processes and guidelines for those campaigns
Landing CRM solutions
Software dailer mangment
Assist in training and hiring process
Company industry:
Medical & Healthcare Equipment
Job role:
Customer Service and Call Center

Account Manager

April 2010 - January 2018

Centro Global solutions

Cairo, Egypt

April 2010 - January 2018

Started as one of 6 agents in the company
Assisted in company growth to 1100 employees world wide 4 locations 3 countries
Became corporate benchmark it term of sales and targets 19 month in total within 3 years
As a team leader team leader or the year etwice
Service delivery supervisor/account manger
was able to achieve 30% of the corporate revenue with my teams during 1 year. Among 7 account.
C. S, marketing, sales,
Assisted in lunching new sites project management
Assisted in company processes development and business development, client relations,
Requirements and event mangment.
Company industry:
Translation & Document Processing
Job role:
Customer Service and Call Center

Sales Executive

February 2009 - September 2009

Network cooperation

Cairo, Egypt

February 2009 - September 2009

Sales and marketing for
real estate-time share programs
Starting a promoter and after 3 month direct sales.
Company industry:
Real Estate
Job role:
Sales

Business Development Consultant

July 2008 - January 2009

Trust International Group

Cairo, Egypt

July 2008 - January 2009

Catering services company
Signed during the opining period 3 contracts for daily meals to 3 factories
Total 3600 meal a day
Company industry:
Agriculture & Crop Production
Job role:
Marketing and PR

Business Development Consultant

July 2008 - January 2009

Trust International Group

Cairo, Egypt

July 2008 - January 2009

Catering services company
Manged to signed 3 contracts with 3 factories for over 3600 daily meal delivery.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Public Relations Specialist

February 2008 - May 2008

Coral Beach

Sharm el Sheikh, Egypt

February 2008 - May 2008

Manging
guest indoors and outdoor entertainment activities.
Raising awareness and providing guidance.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Production Supervisor

February 2006 - May 2006

Intel

Cairo, Egypt

February 2006 - May 2006

By winning a competition in computer software and hardware knowledge
I successfully manged a possession as a production line supervisor in a national project by Egyptian government and powered by Intel technology corporations
Ensuring productivity and quality and safty of products.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Quality Control

Production Supervisor

January 2006 - May 2006

Intel

Cairo, Egypt

January 2006 - May 2006

By winning a competition in computer software and hardware knowledge
I got a position of a production line supervisor in a new national project sponsored by Intel technology corporations launching phase
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

Education

Helwan Universty

July 2007

July 2007

Bachelor's degree, Information systems mangment

Egypt

GPA (percentage): 78%

GPA (percentage): 78%

Skills

Leadership, Team management, communication, coaching, deciision making , decision making,processes
Expert
Leadership, Team management, communication, coaching, deciision making , decision making,processes
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Lean 6 sigma
Sep 2015
Show credentials
PMP
Mar 2017
Show credentials
Training
Strategic planning and thinking
In house training by Centro G. S
Nov 2016
NlP
In house training by Centro G. S
Jan 2016
Leadership and steps mangment
Aspire for training and consulting
Jun 2013
Basic Business program ( computer, communication, business, C. S, Sales, marketing and QMS)
FGF
Oct 2009
Basic Business national program
FGF
Oct 2009