Ahmed AbuElNaga, Sales Manager

Ahmed AbuElNaga

Sales Manager

Laser Network Solutions

Location
Bahrain - Manama
Education
Bachelor's degree, Accounting
Experience
15 years, 5 Months

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Work Experience

Total years of experience :15 years, 5 Months

Sales Manager at Laser Network Solutions
  • Bahrain - Manama
  • My current job since March 2019
Product Manager at Global Integrated Solutions
  • Egypt - Cairo
  • August 2017 to March 2019
Product Manager at Al Kharafi Group - EMAK
  • Egypt - Cairo
  • June 2016 to August 2017

RICOH Product Manager

Setting up sales targets, planning and achieving targets with principals and sales team.
Responsible for budget, training and business development.
Provide initial volume planning and on-going sales forecasts to maintain product availability.
Product research, market pricing analysis, competitor analysis, price implementation and product growth analysis.
Organize site visits and product trials for prospective customers and report results to relevant concerns.
Negotiating orders terms and conditions to meet both client and company needs.
Implementation of marketing campaigns, support material, point of sale and training materials.
Recommendations for further development.

Business Development Manager at Smartec Egypt
  • Egypt - Cairo
  • January 2014 to June 2016

Working on improving organization’s market position and achieve financial growth.
identifying business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
Working with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximizing the revenue of our organization.
Finding potential new customers, present to them and ultimately converting them into clients.
Set up meetings between client decision makers and company’s practice leaders/Principals.
Monitoring competitor's behavior and participating in price positioning.
Part of my job is developing people awareness and skills.
Reporting to Sales & Marketing Director.

Store Manager at Etisalat Egypt
  • Egypt - Cairo
  • July 2013 to January 2014

Ensure compliance to policies & procedures, handle and keep records of cash & inventory to maintain accurate data, positive and effective involvement in implementing the retail plan.
Reporting to Regional manager

Retail Sales Executive at Etisalat Egypt
  • Egypt - Cairo
  • September 2011 to July 2013

Achieving individual sales monthly target, net activation 100% (Quantitative), enhance after selling service & provide total customer satisfaction and ensure proper collection of required documents

Trainer (Du, International Account) at Xceed Contact center (COPC certified), Smart Villaget
  • Egypt - Cairo
  • October 2010 to September 2011

Preparing training material, setting training outlines, delivering soft skills and products & services training.
Reporting to Training supervisor.

Peer-mentor (du, International Account) at Xceed Contact center (COPC certified), Smart Village
  • Egypt - Cairo
  • February 2010 to October 2010

Leading new comers till joining the operation, setting action plans for improvement, monitoring and coaching the team according to Monitoring Criteria.
Reporting to the Account manager & the training team.

Assist Team (du, International Account) at Xceed Contact center (COPC certified), Smart Village
  • Egypt - Cairo
  • July 2009 to February 2010

Delivering daily briefing, assisting floor inquiries, handling hard calls and customers’ call backs.

Customer Care Representative (du, International Account) at Xceed Contact center (COPC certified), Smart Village
  • Egypt - Cairo
  • January 2009 to July 2009

Supports and provides superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customer inquiries and complaints that is not fulfilled or resolved on queue ensuring full customer satisfaction

Education

Bachelor's degree, Accounting
  • at Helwan University
  • June 2008
High school or equivalent, Mathmatics
  • at Maadi Canal Language School - Thanawya Amma
  • June 2004

Specialties & Skills

Training
Customer Service
Leading By Example
Business Development
Analytical and problem solver
Outstanding interpersonal, communication and relationship Skill
Motivate, stimulate, and inspire others to perform their best
Team player and customer service oriented

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert

Training and Certifications

Creative Problem Solving (Certificate)
Date Attended:
December 2013
Valid Until:
January 9999
Train The Trainer (Certificate)
Date Attended:
October 2010
Valid Until:
January 9999
Time Management (Certificate)
Date Attended:
December 2012
Valid Until:
January 9999
Sales Ambassadors (Certificate)
Date Attended:
November 2011
Valid Until:
January 9999
3D Training (Training)
Training Institute:
Etisalat Green Academy
Date Attended:
July 2013
Duration:
72 hours
Soft skills and communication skills (Training)
Training Institute:
Xceed COPC Certified
Date Attended:
December 2009
Duration:
72 hours
Leading & managing people (Certificate)
Date Attended:
February 2013
Valid Until:
January 9999

Hobbies

  • Science Fiction Books
  • Football
  • Karate
    Black Belt - Egypt National Team
  • Travelling
  • Strategic Games
  • Diving
    3 Stars