Customer service executive
Jotun Paints
Total years of experience :1 years, 10 Months
Managing and processing customers' orders in the system
Ensure service quality and customer satisfaction.
Ensure the customers receive the materials on time.
Coordinate between warehouse, production departments and customers to make customized products.
Managing bulk orders for projects and ensure availability of material on time and according to the requirement.
Receive the delivery notes and attach them with the invoices.
Making price correction and price some products manually in the system.
- Making and managing booking in the system .
Checking the availability of the seats and promoting the company.
Making changes for the tickets and provide flights schedules.
Provided travel information over the telephone to customers.
help passengers establish itineraries and answer general questions in regards to travel (baggage allowance, seating, timing, schedule change).
i am specialized in the following field: -procurement -operation management and staffing -organizing schedules -supply chain and managing suppliers -quality management
mt GPA:3.25