Marketing Relationship, PR
Mammut Industry
Total des années d'expérience :14 years, 7 Mois
• Driving the sales process to enhance outreach and closing deals with potential clients.
• Achieving pre-determined revenue and profit targets.
• Building strong relationships with current and potential clients pre and post collaboration.
• Maintaining strong relationships with regional and international agents.
• Supporting International sales and marketing team to develop new customer relationships.
• Created and implemented a reward program for the telesales team on a weekly basis.
• Maintained weekly orientations and managed new sales agents.
• Handled customer complaints and enquiries
• Defined annual unit and gross-profit plans.
• Implemented marketing strategies & analyzing trends.
• Developed field sales and action plans to accomplish targets.
• Maintained sales, volume, product mix and selling price.
• Established sales objectives by forecasting and developing annual sales quotas.
Train all the sales fields employees about "selling skills, soft skills (time management, anger management, communication skills ......etc), products and services
Finally evaluate the employees by monthly quiz and frequently coaching sessions.
• Managed and trained shops agents, field sales executives & telesales - EBU, Elite and Account managers.
• Conducted orientation training to newly joined staff members.
• Escalated offers feedback to Management.
• Created and restructured training materials as well as implemented them.
• Follow up with clients and maintained all relevant data for existing and potential ones.
• Enhanced smart mobile selling.
• Provided after sales services and handled land line malfunctions.