Total Years of Experience: 18 Years, 8 Months
July 2022
To Present
Stock Controller
at PASSAP
Location :
Egypt - Cairo
- Maintain the minimum and maximum stock in the stores.
- Inventory operations and extracting the results of the store .
- Provide the administration with all the data it requests regarding the stock and its available quantities .
- Conducting monthly inventories of some goods in a random way to ensure that the quantities in the warehouse match the quantities in the books.
The administration also determines the quantities of each commodity in the store in order to order it when it reaches the minimum limit in the stores .
- Conducting a study of the inventory and solving the problems facing it, such as damage and overcrowding in warehouses and other problems that require the management to intervene to solve them .
- Making reports to determine the actual value in the stores of goods and raw materials used in manufacturing .
- Inventory operations and extracting the results of the store .
- Provide the administration with all the data it requests regarding the stock and its available quantities .
- Conducting monthly inventories of some goods in a random way to ensure that the quantities in the warehouse match the quantities in the books.
The administration also determines the quantities of each commodity in the store in order to order it when it reaches the minimum limit in the stores .
- Conducting a study of the inventory and solving the problems facing it, such as damage and overcrowding in warehouses and other problems that require the management to intervene to solve them .
- Making reports to determine the actual value in the stores of goods and raw materials used in manufacturing .
July 2020
To May 2022
Administrator
at kuwaiti german for water soultion
Location :
Egypt - Beni Suef
As a point of contact between all employees, providing administrative support, managing their inquiries, providing appropriate solutions to problems, as well as supervising the management of office inventory, preparing regular reports for various expenditures and budgets, organizing records for the organization, following up on the proper progress of work, and contributing to setting the main objectives of the institution.
December 2016
To April 2020
online officer
at Jazeeraairways
Location :
Kuwait - Al Farawaniyah
Act as single point of contact within Jazeera Airways for whats app Customer Care procedures
September 2014
To November 2016
customer support center agent
at jazeera airways
Location :
Kuwait - Al Farawaniyah
Receives telephone calls from the public and travel agents
Calls up appropriate flight schedules to provide quick and efficient referral
-instruct passengers on procedures for confirming flight, additional services and attendant flight details.
- handling customer complaints
- carrying out public relations for the firm
- making, modifying and cancel booking.
Calls up appropriate flight schedules to provide quick and efficient referral
-instruct passengers on procedures for confirming flight, additional services and attendant flight details.
- handling customer complaints
- carrying out public relations for the firm
- making, modifying and cancel booking.
June 2013
To September 2014
sales executive
at mobile telecommunication company. zain
Location :
Kuwait
1. Receive customers visiting the branch.
2. Identify the customer needs and propose solutions to satisfy customer needs.
3.Ensure increasing sales by achieving sales targets
4.-Create awareness of all zain products.
5.Preparing financial reports and daily branch sales
6.Emphasis on aesthetic appearance of the branch line with name of Zain
7.Preparing reports for the daily needs of the branch office tools and printing papers
8.Report any maintenance operations inside the branch
2. Identify the customer needs and propose solutions to satisfy customer needs.
3.Ensure increasing sales by achieving sales targets
4.-Create awareness of all zain products.
5.Preparing financial reports and daily branch sales
6.Emphasis on aesthetic appearance of the branch line with name of Zain
7.Preparing reports for the daily needs of the branch office tools and printing papers
8.Report any maintenance operations inside the branch
February 2011
To June 2013
Customer care represintative
at Kuwait Telecom Company (VIVA)
Location :
Kuwait - Al Farawaniyah
To provide on the ground support to the customer care function in handling and resolving customer queries under the supervision of a team leader.
-Attend to customer queres ensure achievement of customer service targets in items of response time and query resoulation.
-Ensuer that all customer are completed to satisfacton of the customer in according with service level agrement and ensuring that the customer are informed on resolution.
-Attend to customer queres ensure achievement of customer service targets in items of response time and query resoulation.
-Ensuer that all customer are completed to satisfacton of the customer in according with service level agrement and ensuring that the customer are informed on resolution.
March 2008
To February 2011
call center agent
at Kuwait food company (Americana
Location :
Kuwait - Al Farawaniyah
-Recive calls from customer to make their order, naswer thier queries, solve their problems and provide sloution.
-Ddocuments casses that need follow up and transfer them to responsibel person.
-Ensure up to date knowledge of latest products and developments in the company and the food stuff industry.
Contact customer and providing ways to telemarkting.
-Ddocuments casses that need follow up and transfer them to responsibel person.
-Ensure up to date knowledge of latest products and developments in the company and the food stuff industry.
Contact customer and providing ways to telemarkting.
October 2006
To April 2007
Receptionist
at Romance Hotel Beach
Location :
Egypt
Hosting guests and work to meet their desires
January 2004
To March 2006
Data entry
at Romance Hotel Beach
Location :
Egypt
Record all data items contained products to the stores of the hotel
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