Business Development Manager
Alecto Technology
Total years of experience :16 years, 6 Months
The target for Key Information Technology is to expand the market coverage by adding the convergent networking infrastructure solutions to its customer, I am responsible for developing the complete integrated solution selling and prepare the company competencies from the technical and business alignment point of view.
Nahil Computers is one of the leading IT companies in Saudi Arabia, with strong partnerships with vendors I am covering the eastern province branch from sales, management, administration and hiring as well.
Responsible for day to day activities for the sales and presales teams in addition to tracking the branch revenue, delivery, project management and collection.
We are platinum partner for HP with service ONE service center attached, Golden partner for Oracle, Golden partner for Huawei, Golden partner for EMC and Golden Partner for Microsoft.
* Responsible for branch sales of all company business lines in the Saudi market with focus on HP product portfolio.
* Align branch team with company policy, targets and strategic vision.
* Enhance sales performance by adapting day to day operation to be customer centric.
* Audit, Revise and Ensure offering quality and matching customer requests and analyse competition from the vendor
and supplier prospective..
* Bring out the best of branch’s personnel by providing training, coaching, development and motivation
* Monitor Nahil sales target revenue, purchasing process, collection process and customer satisfaction.
Pre-Sales Manager - Summit Technology Solutions
* Responsible for pre-sales of Cisco business line in the North Africa (Egypt, Libya and Algeria) Region including
enhancing Cisco Systems market share and establishing solid customer base in terms of revenue and new technology
implementation.
* Focusing sales over new technology like IPTV, UCS and physical security in different sectors and achieve the
partnership necessary to provide complete technical solution.
* Maintain STS certification level with Cisco system in terms of revenue generated, certifications and customer
satisfaction.
* Audit, Revise and Ensure design offering quality and matching customer requests and accurate translation for
business needs; that includes documentations, presentations, POC and demonstration as well.
* Achieve STS sales target revenue and successful implementation and acceptance.
* Tasked to augment Network solutions Sales in the Enterprise Sector market in Kuwait.
* Took part to enhance business during the first year by determining possible opportunities, following up leads and
Manage responsibilities about effective business planning, implementation, supervision and considering corrective
actions to stay ahead of competitive markets.
* Prepare short, medium and long term plans for team to recognize highest partner agreements and alignment and map
achieved certifications into suitable business model according to sector/industry needs.
* Understand the prevailing market trends and issues; analyse its impact towards the business in long run and further
devise strategies to oppose any possible business threat.
* Search and develop new business from market and set up solutions that meet client needs in terms of technologies and
brand new products.
* Work with the team in identifying optional product characteristics that will appeal to consumers.
* Scan the market and get brief with competitors, product pricing and customer service dealing to adapt style or change
company procedure to remain competitive.
* Be an active participant in any trade shows, exhibitions, offers or product launches to promote company products,
simplify penetration of market and increase market share.
* Maintain an advanced knowledge of all product lines, policies/ procedures and support services of the company.
* Handle company/product management, create awareness and heighten brand image in target market through effective
sales/technical presentation.
Business Development
* Help the company to expand by increasing business opportunities for the organization.
* Come up with strategies that will enhance smooth running of organization, product development and distribution.
* Deal with the sale and supply of 3rd party hardware and software, telecommunications equipment and services as well
as with the outsourcing and delivery of products to clients.
* Inform and present clients with any service offerings that the organization provides.
* Analyse and explore business and market trends and stays updated about new technological developments taking
place in the industry.
* Portfolio Management. Comprehensive understanding of various products such as CISCO Systems, locatel, Nexans, HP.
* Work on increasing the business profitability by growing existing business and identifying new business opportunities
including introduction as well as implementation of new products or services.
Key Account Management
* Drive category performance with sales, margins, budgets, value chain, key accounts activities and new product
development. Manage departmental expenses within agreed budgets.
* Effectively manage relationships and feedback with clients to ensure service standards and market awareness are
continuously enhanced.
* Monitor status of key accounts and work closely with Sales teams to ensure key clients or customers satisfaction level
with service and products are always at peak.
* Arrange client meetings for promoting business; creating awareness for company products.
* Maintain healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving
delivery and quality norms.
Customer Service
* Act as the focal technical point of contact for customers on behalf of the organization.
* Accord the highest attention to customers and use customer service skills to heighten the sales opportunity of each
customer contact. Keep records of customer interactions and transactions, record details of inquiries, complaints, and
comments, as well as actions taken.
* Respond to customer inquiries and problems by providing information and suggest merchandise selection; ensure
understanding and fulfilment of all customer needs.
* Contribute to the establishment and development of the organization’s goodwill and reputation.
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