Ahmed A AlGhamdi

•Understand our product/service’s technical features, functionalities and benefits.
•Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team.
•Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
•Provide pre-sales support by answering technical inquiries and participating in sales meetings.
•Liaise with the engineering or technical team to address technical concerns or requirements.
•Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.
•Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
•Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
•Give active feedback and insights from the market to the product development and marketing team.
•Participate in sales meetings, trade shows and industry events to promote our products or services.
•Stay updated on industry trends, market dynamics and competitor offerings.

• Receive & Process any Maintenance/Service request from the sales team. • Receive & Process any new equipment or tanks installation request. • If required, Join the sales team or the suppliers to visit customers locations for  site survey or for sharing technical recommendations. • To be focal point between the Engineering Dept. & The sales team, Procurement & Finance. • Follow up with sales team quarterly to update the tanks activity status  (Active/Not Active). • Follow up & Supervise the engineering Technician on daily basis (daily visits  update).

•Worked under supervision of Senior engineers in Filed Maintenance department.
•Participated in a lot of activity including Preventive maintenance, Corrective maintenance, Plant Shutdown, Plant Turn Around.
•Perform routine equipment maintenance, troubleshoot issues, and make on-site repairs when needed.
•Performs other duties related to preventive maintenance and corrective maintenance as may be assigned. Education