Vendor Management
Ericsson AB
Total years of experience :22 years, 3 Months
Highlights:
• Ranked 1st Operational Excellence in Ericsson Saudi Arabia among 66 Ericsson offices in Middle East and Africa in 2017.
• Encouraging “Buyer Power” Strategies that led to increase in margins by 6%.
• Leverage business opportunities through partner.
• Define and setting SMART KPI’s that aligned with global Ericsson operational and sourcing targets.
Key Responsibilities:
• Establishing Vendor Management to the local market.
• Establishing and Measuring Key Performance Indicators.
• Evaluating ASP/SPs capacity against plans.
• Support Procurement on closing contract agreements.
• Single Point of Contact for ASPs operational/commercial issues and escalations.
• Periodic Governance meeting with internal and external stakeholder.
• Evaluating ASP/SPs capacity against plans.
• Facilitate Ericsson technical training designed for ASPs resources.
• Part of Procurement board prior any awarded opportunity.
Highlights:
• Executer of Crises management plan, that secures 100% business continuity.
• Manage Ericsson Real Estate portfolio 20K SQM that have been reduced to 6K SQM by encouraging operation agility.
• Exceeded company objectives YoY with average of 10% cost reduction year after year. (19% cost reduction in 2011 & 8% cost reduction in 2010).
• Reduced and controlled expenses by implementing new processes that enhance quality and shrink lead time of delivery.
• Worked directly with other departments, clients, suppliers and senior management to achieve 27% cost savings and 45% increase in work efficiency.
• Implementation of multi-flex project that increase efficiency.
Key Responsibilities:
• Define strategies and operational plan for Real Estate and Facility Management.
• Developed and rolled out new policies.
• Directing strategic initiatives, led to achieve organizational objective.
• Managing a team consist 85 professionals.
• Partnered successfully with cross functional departments and clients to produce positive outcome.
• Coaching and Mentoring staff to assure adoption of new programs.
Highlights:
• Achieved 2nd Great Place to Work in Saudi Arabia.
• Define strategies to align global Human Resources objectives with local Governmental rules and regulations.
Key Responsibilities:
• Developed and rolled out local policies.
• Provide proactive support and solutions to complex Employee Relations matters such as complex terminations and reorganizations.
• Provide support to managers to enable the effective application of performance management, PIP, compensation and talent management processes.
• Contribute and lead the development of country-specific HR projects, programs and process improvement.
• Manage local talent acquisitions and on-board transferred staff.
• Manage Campus Recruitment Program.
Highlights:
• Increased customer satisfaction levels by 12% through introduction of standardized services.
• Successfully reduced costs by initiating and leading Multi-Flex project.
• Saved more than 12 million SAR by renegotiating with vendors and re-design operations.
Key Responsibilities:
• Ensured workplace operations of the company premises were defined to meet user needs as per global standards.
• Collaborated with company partners, suppliers, customers, and internal departments to secure more productive and cost efficient premises.
• Oversaw and maintained health safety standards while supervising multi-disciplinary teams for maintenance and housekeeping work.
• Managed various aspects of facility management such as catering, security, post room, maintenance and its systems in place to ensure maximum positive impact on daily working lives of employees.
• Ensured company’s positive image was promoted through facility management, new working styles were introduced, better work processes were adopted, and business continuity was preserved.
• Negotiated vendors and contractors for maintenance and repairs, maintained inventory of equipment, and purchased required supplies at market competitive prices as per set quality guidelines.
• Prepared annual budget for important supplies including food, maintenance, housekeeping, and F&B.
Highlights:
• Strategic Consulting, including business plan & sales strategy development for Taiba's sisters companies.
Generated new development deals for a real estate development company that focuses on multi-family residential projects, including real-estate market analysis.
• Built feasibility study consist new business opportunities for launching 3 different manufacturers.
Key Responsibilities:
• Developed overall business strategy of real estate for the assigned geographic region as per set company business objectives.
• Presented recommendations to C-level and senior management of cross functional teams to help improve brand image.
• Propose new strategic alliances with external business partners including brokers, real estate developers, and other market players to grow company market share.
• Strived to improve tourism niche of the company by lobbying with industry and government on important matters involving quality of accommodations, devising marketing campaigns, and collecting market information.
Highlights:
• Design, establishment and implementation of construction project to develop land with 8000 SQM to be commercial building that result ROI equals 120%, that values 30M SAR
Key Responsibilities:
• Determined and fulfilled all human as well as non-human resources required for different ongoing project’s activities.
• Reviewed in process projects to ensure compliance with set building safety codes and company regulations.
• Comprehended and clearly communicated contract terms to admin staff, workers, and client management in order to ensure all work was completed as per specifications.
• Liaised with important external stakeholders including consultants, subcontractors, suppliers, and architects to timely identify and overcome any potential hurdles.
• Carried out other necessary tasks including studying job specifications to choose right construction method, oversee workers for specific projects, and attend site meetings.
Highlights:
• Contribute on Biological pest control feasibility study that was approved by Minister of Agriculture in 2006.
Key Responsibilities:
• Performed different pest control and elimination procedures as set by the organization.
• Inspected sites to clear them from infestations, identified types of pests and accordingly prescribed required remedial measures.
• Ensured all pesticides, and biological agents used were in adherence with the accepted industry rules and regulations.
• Built awareness among public about health dangers posed by pest infestations and required control measures.
Highlights:
• Increased profits by 60% in 2 years through restructuring of business line.
Key Responsibilities:
• Ensured advertising campaigns for various brands were uniformly executed on all relevant media channels to accomplish desired marketing results.
• Worked in close collaboration with other staff to promote events and programs.
• Developed PR plans for the business and all its brands to effectively communicate them to public, helping build their image while fostering growth.
• Collaborated with creative team to prepare supportive material, launch PR campaigns, and effectively manage marketing communications.
Key Responsibilities:
• Worked on various operational aspects to improve profits, increase company sales, and enhance productivity.
• Formed strategic business alliances with the banks to provide customers with financing options that successfully increasing company’s revenue streams.
• Assured all visibility and inventory display styles were strictly adhered to maximize display of different furniture types within available space.
• Responsible for management of the facility including maintenance of cleaning, managing safety, and prompting visual appeal.
Related coursework: • Project Management • Economic Analysis • Operations Management • Managerial Accounting, Finance and Cost Analysis • Quality Control & TQM • New Product development process • E-Business Management • Organizational Behavior • Managing IS & Enterprise Data System • Supply Chain Management