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ahmed alshammari, مساعد مدير

ahmed alshammari

مساعد مدير·البنك السعودي الفرنسي

Saudi Arabia

Bachelor's degree, أدارة اعمال

Work experience

Total years of experience: 22 years, 5 months

مساعد مدير

October 2010 - Present

البنك السعودي الفرنسي

Riyadh, Saudi Arabia

October 2010 - Present

مساعد مدير فرع الملز

Company industry:
Banking
Job role:
Administration

ACCOUNT MANAGER & CUSTOMER SERVICE OFFICER

January 2010 - Present

SAUDI FRANSI BANK

Riyadh, Saudi Arabia

January 2010 - Present

Manage client accounts and provide tailored financial solutions.
Supervise customer service teams to ensure high-quality client experiences.
Develop and execute sales strategies to achieve business targets.
Analyze performance metrics and customer data to improve service quality.
Promote a customer-centric culture aligned with bank policies and standards.

Company industry:
Banking
Job role:
Marketing and PR

ممثل مبيعات

May 2005 - October 2010

مجموعة شركات خلدا بالتعاقد مع بنك ساب

Riyadh, Saudi Arabia

May 2005 - October 2010

موظف في بنك ساب في قسم التسهيلات الشرائية بنظام التقسيط

Company industry:
Banking
Job role:
Customer Service and Call Center

SALES SUPERVISOR

January 2005 - January 2010

SAUDI BRITISH BANK (SABB)

Riyadh, Saudi Arabia

January 2005 - January 2010

Led a sales team to achieve branch revenue and sales objectives.
Trained and coached new sales representatives on client engagement and cross-selling techniques.
Prepared performance reports and provided recommendations to senior management.
Implemented customer retention and cross-selling strategies to boost revenue.

Company industry:
Banking
Job role:
Sales

COMPUTER OPERATOR

January 2004 - January 2005

AL YAMAMAH HOSPITAL

Riyadh, Saudi Arabia

January 2004 - January 2005

Operated and maintained computer systems in administrative and medical departments.
Entered and managed daily operational data with accuracy.
Provided technical support to users and ensured system continuity.

Company industry:
Medical Hospital
Job role:
Administration

Education

جامعة الامام محمد بن سعود الاسلاميه

August 2014

August 2014

Bachelor's degree, أدارة اعمال

Saudi Arabia

أدارة اعمال

Imam Mohammad Ibn Saud Islamic University

January 2012

January 2012

Bachelor's degree, ادارة اعمال

Saudi Arabia

Imam Mohammad Ibn Saud Islamic University

January 2012

January 2012

Bachelor's degree, ادارة اعمال

Saudi Arabia

وزارة التعليم

January 2009

January 2009

High school or equivalent, علمي

Saudi Arabia

المؤسسه العامة للتدريب الفني

July 2006

July 2006

Diploma, فني شبكات

Saudi Arabia

3.8 من 5

Al Dhiya Institute for Computer Studies

January 2006

January 2006

Bachelor's degree, ادارة اعمال

Saudi Arabia

Al Dhiya Institute for Computer Studies

January 2006

January 2006

Bachelor's degree, ادارة

Saudi Arabia

Skills

Administrative Organization
Expert
Administrative Organization
Expert
Secretarial
Expert
Secretarial
Expert
Cisco Call Manager
Expert
Cisco Call Manager
Expert
Staff Management
Expert
Staff Management
Expert
Project Management
Expert
Project Management
Expert
ملم بالجانب الاداري واستقدام اجهزة الكمبيوتر وبرامجها
Expert
ملم بالجانب الاداري واستقدام اجهزة الكمبيوتر وبرامجها
Expert
Administrative Organization
Expert
Administrative Organization
Expert
Secretarial
Expert
Secretarial
Expert
Cisco Call Manager
Expert
Cisco Call Manager
Expert
Staff Management
Expert
Staff Management
Expert
Project Management
Expert
Project Management
Expert
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
BANKING
Intermediate
BANKING
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate

Languages

English

Beginner

Training and Certifications

Certifications
Business Continuity

Recommendations

عبدالاله المالك

Jan 2009

Jan 2009

مدير صيدلية مستشفي اليمامةManager

بعد تعاملي مع السيد أحمد جبر الشمري لفترة سنه تفريبا كان الموظف الذي يقتدي به وبسبب حصوله على فرصه افضل من العمل السابق انتقل اليها وبذالك خسرنا كفائه ممتازه واتمني له التوفيق