Contract Representative
Nesma Trading Company
Total years of experience :17 years, 4 Months
• Experience in effective decision making, accounting, administration, human resource, personnel management, contract administration and data processing.
• Have good interpersonal skills and leadership ability, with proven track record in developing people, work and task planning, effective communications, cost effectiveness, team building, developing initiatives and excellent job knowledge.
• Assist with daily operations of commercial and corporate clients.
• Attend customers inquires and resolve operational issues.
• Open and update commercial, corporate, and SME accounts.
• Review and assist RMs to complete security and legal documentation, collaterals,
and credit agreements of clients.
• Work with relationship managers to complete due diligence reports E.D.D.
• Liaise with other bank’s departments on customers’ requests.
• Supervise the daily operations of the tellers and apply proper controls to ensure a steady workflow at the counter.
• Ensure all tellers are continuously complying with confidentiality and security of information policies.
• Apply cash management controls in order to ensure the optimum level of cash availability.
• Coordinate, as needed, with IT to resolve cases of interruption in the system.
• Verify and document movement of remittances.
• Verify the documentations of new customers and ensure completion of all data.
• Ensure a timely communications with clients on all issues pertaining to their accounts and transfers.
• Reports any suspicious movement or act to the director of operations.
• Follow-up with the customer services and the tellers on time and accurately.
• Report violations of regulations to the executive management as arise.
• Schedule and manage the branch’s daily administrative tasks.
• Provide extensive couching to new branch’s employees.
• Hold a weekly meeting with the staff.
• Prepare and review daily reports required for end-of-the-day closure of the books.
• Ensure the branch’s security alarm system is running properly.
Open accounts to customers and transfer of money to foreign countries.
Sales and Marketing of live insurance; create saving boxes program.
Sales and Marketing of bank's consumers products which include personal financing, Personal & Corporate Payrolls
Sales and marketing of bank's consumers products which include Credit Cards, personal financing, Personal & Corporate Payrolls, Investment Accounts
My studyies in the university coveres the following main subject : Management Principles, Fundamental of Accounting, Finance, Banking, Financial Statements Analysis, Risk Management, Money Market, Foreign Exchange, Projects evaluation, Insurance, Islamic banking, & Marketing