Marketing Team Leader
Teleserve Group
Total years of experience :6 years, 9 Months
Set Marketing plans according to strategy Managed a team of four Marketers(PR, Digital, Reaserch,
and Graphic Designer). Set KPIs for mega communication campaigns and compared them to results.
Worked on outdoors.Mega Sports Events (Egypt Vs Tunisia, Ahly Vs Roma), and social media
campaigns.
Plan marketing and branding objectives.
Expand product solutions and offerings.
Analyze market trends and recommend changes to marketing and business development strategies
based on analysis and feedback.
Prepare and adhere to budgets.
Oversee creation and delivery of press releases, advertisements, and other marketing materials.
Design print ads and publications.
Gather and analyze customer insight.
Key Achievements:
Increased customer satisfaction by 34%, and customer life time
Manage the entire sales cycle from finding a client to securing a deal
Unearth new sales opportunities through networking and turn them into long term partnerships.
Present products to prospective clients
Provide professional after-sales support to enhance the customers’ dedication.
Remain in frequent contact with the clients in your responsibility to understand their needs and resolve
issues.
Created a new business model and out of the box marketing strategy that landed the organization three major contracts in a very competitive market within its first year of business.
Responsibilities
- Setting, implementing, and supervising marketing strategy.
- Data visualization and analysis
- Report on customer satisfaction on a weekly bases
- Leveraging data into market insights
- Reporting on competition behavior
- Directing the marketing team
Created a periodical research schedule that measures customer satisfaction through the use of four different research techniques, which
Was done at minimum budget and had high impact on the brand’s equity.
Responsibilities
- setting marketing budgets
- creating integrated marketing communication schedule that reflect organization’s marketing strategies
- conducting periodical research
- dealing with advertising firms
- Creating advertising briefs for marketing communication.