Admin
Etisalat Misr
Total years of experience :19 years, 1 Months
-Creating purchasing request cycle, starting from submitting the request
passing supplier offers through DOP approval cycle, receiving purchase order,
contacting / coordinator with supplier till receiving items.
- Receive & archive submitted invoices and follow up with procurement team
till making sure supplier received their checks .
-log & record & register all data of the work orders.
- Tracking all requests and request for materials that are generated in
the purchases cycle till receiving our request services.
- Customer handling getting inquiries by contacting persons for
further information.
Etisalat Misr
Administration Support
Cairo
• Ensure effective customer support in the area of administration byreceiving
calls, mails and requests.
• Record and track interactions and incidents.
• Keep customer informed on request status and progress.
• Make initial assessment of requests, attempt to resolve them or escalate to
second or third line.
• Monitor escalation procedure relative to appropriate SLA.
• Identify problems.
Business writing (Online Self-
study).
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• Ensures the confidentiality, integrity and availability of Etisalat System and
data security, including user access to computer.
• Contribute short technical articles to Etisalat online knowledge base.
• Respond within agreed time limits to call-outs outside working hours.
National River Port
Proactive in counting money before a shift begins so that there is no
miscalculation at the end of the shift.
• Greet and welcome customers entering the restaurant.
• Resolve different types of complaints from customers or address them to the
restaurant manager.
• Display changes in the rates of eatables and food items near thecash
counter and in the menu booklet so that customers become aware ofit.
• Tabulate data regarding bills, total amounts, restaurant expenses incash
registers or record them in computers.
• Keep desserts, chocolates, take home packages at cash counters, and
encourage customers to purchase.
• Inform customers about modes of payment available at the restaurant.With
variety of options to pay money; cash, check, credit card and debit card,
customers these days are at ease even if they do not have cash while
paying the bills.