أحمد بدوي, Brand Manager, ILLY Caffe

أحمد بدوي

Brand Manager, ILLY Caffe

RVT

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Management Information Systems
الخبرات
8 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 4 أشهر

Brand Manager, ILLY Caffe في RVT
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ يونيو 2022

Overseeing and coordinating, in-conjunction with the Group Operations Manager (GOM), the
efficient management of the cafe operations and all its departments. To run the units in an
optimal way in terms of profitability and long-term target within the framework of legal
requirements and company’s policies. To be responsible for the development and management
of the company employees and services to achieve true aims, visions and values agreed by the
company senior management team. Actively be involved in ongoing and new projects.

Assistant Manager , Arabica % في Njoud
  • المملكة العربية السعودية - الرياض
  • يونيو 2021 إلى يونيو 2022

• Assist the Store Manager in planning and implementing strategies to attract customers.
• Communicate with clients and evaluate their needs
• Monitor and maintain store inventory.
• Coach and support new and existing employees.
• Communicate with clients and evaluate their needs.
• Create reports, analyze and interpret retail data, like revenues, expenses and competition.
• Delivers legendary customer service to all customers by acting with a customer comes first
attitude

Supervisor , Starbucks في شركة محمد حمود الشايع - المملكة العربية السعودية
  • المملكة العربية السعودية - الرياض
  • يناير 2019 إلى يونيو 2021

Anticipates customer and store needs by constantly evaluating environment and customers for
cues.
• Creates a positive learning environment by providing clear, specific, timely and respectful
coaching and feedback to partners.
• Delivers legendary customer service to all customers by acting with a customer comes first
attitude.

Operation Supervisor في الحلول المتميزة
  • المملكة العربية السعودية - جازان
  • فبراير 2016 إلى ديسمبر 2018

Creative Solutions for Events
• Planning and executing departmental budgets.
• Assists in preparation and set up for all events and activities in the building.
• Recruiting quality employees to provide high-quality customer support.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.

الخلفية التعليمية

بكالوريوس, Management Information Systems
  • في Jazan University
  • يناير 2015

Management Information Systems (MIS) is the study of people, technology, organizations, and the relationships among them. MIS professionals help firms realize maximum benefit from investment in personnel, equipment, and business processes. MIS is a people-oriented field with an emphasis on service through technology

Specialties & Skills

Training
Branding
Operation
POLICY ANALYSIS
BUDGETING
COACHING
CUSTOMER RELATIONS
CUSTOMER SERVICE
CUSTOMER SUPPORT
EXECUTIVE MANAGEMENT
ادارة العمليات
ادارة الفريق

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Coffee Master Certification: Starbucks (الشهادة)
تاريخ الدورة:
May 2022