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ahmed basha, SENIOR SALES MANAGER, COMMERCIAL, RETAIL AND INFRASTRUCTURE

ahmed basha

SENIOR SALES MANAGER, COMMERCIAL, RETAIL AND INFRASTRUCTURE·Xylem Middle East & Turkiye

Saudi Arabia

Doctorate, General Business Administration

Work experience

Total years of experience: 17 years, 6 months

SENIOR SALES MANAGER, COMMERCIAL, RETAIL AND INFRASTRUCTURE

January 2024 - Present

Xylem Middle East & Turkiye

Riyadh, Saudi Arabia Hybrid

January 2024 - Present

• Lead sales operations across Saudi Arabia, Kuwait, and Bahrain for major water technology brands including Bell & Gossett, Lowara, Flygt, and AC Fire Pump.
• Own regional sales strategy across commercial, retail, industrial, and infrastructure segments, aligned with Annual Operating Plan (AOP) targets.
• Manage multi-channel sales model (6 commercial and 3 retail channels), ensuring coverage, compliance, and performance optimization.
• Drive end-to-end forecasting and pipeline governance using Salesforce and Power BI, achieving ~75% forecast accuracy.
• Lead budgeting, resource planning, and KPI tracking to ensure profitable and scalable growth.
• Build and maintain executive-level relationships with consultants, EPCs, utilities, and key private accounts.
• Expand and develop authorized distributors and resellers through structured programs, contributing to 15% YoY growth.
• Recognized for ethical leadership and transparency; awarded Xylem Integrity Ambassador (2024).

Company industry:
Manufacturing
Job role:
Manufacturing

CBS SENIOR SALES MANAGER

January 2022 - December 2023

Xylem Middle East & Turkiye

Riyadh, Saudi Arabia

January 2022 - December 2023

• Developed and implemented effective sales strategies to drive market growth and enhance competitive positioning.
• Managed and optimized the sales pipeline, focusing on key metrics to boost conversion rates and overall success.
• Sourced and integrated new distribution partners, broadening market access and diversifying revenue streams.
• Served as a strategic advisor to key clients, ensuring alignment of solutions with their business goals.
• Collaborated with cross-functional teams, including product and engineering, to deliver tailored solutions that meet customer needs.

Company industry:
Manufacturing

SALES MANAGER

November 2016 - January 2022

LAMAH CO LTD

Riyadh, Saudi Arabia

November 2016 - January 2022

• Spearheaded sales initiatives for renowned international OEMs such as Grundfos, KSB, Rheem, and Pentair, focusing on pumps, valves, and water heating solutions.
• Directed complex, technically-driven business divisions, successfully managing commercial and infrastructure projects.
• Maintained full P&L accountability in a project-oriented setting, driving profitability and enforcing cost management strategies.
• Fostered strong relationships among OEM partners, internal engineering teams, and high-demand clients to ensure successful project delivery.
• Championed the implementation of ERP and CRM systems to enhance operational efficiency and sales tracking.

Company industry:
Mechanical Engineering

SALES TEAM LEADER

January 2015 - October 2016

LAMAH CO LTD

Riyadh, Saudi Arabia

January 2015 - October 2016

• Successfully led a dynamic 6-member sales team while serving as Acting Sales Manager, driving team performance and motivation.
• Developed and implemented competitive pricing and segmentation strategies that effectively safeguarded profit margins.
• Strategically expanded the regional footprint, resulting in increased market share and enhanced customer retention through a relationship-focused sales approach.
• Fostered a collaborative team environment, encouraging open communication and shared goals to achieve sales targets.
• Leveraged data-driven insights to refine sales strategies, leading to improved customer satisfaction and loyalty.

Company industry:
Mechanical Engineering

PROJECT SALES ENGINEER

January 2014 - January 2015

York Heating & Air Conditioning Johnson Controls

Riyadh, Saudi Arabia

January 2014 - January 2015

• Spearheaded engaging technical sales presentations for YORK HVAC systems, enhancing client understanding and driving product adoption.
• Streamlined sales order processing, ensuring adherence to project specifications and improving operational efficiency.
• Cultivated strong post-sale relationships, proactively addressing customer needs and resolving issues to boost satisfaction and loyalty.
• Collaborated with cross-functional teams to align sales strategies with market demands, contributing to overall revenue growth.
• Leveraged customer feedback to refine sales approaches, resulting in increased client retention and repeat business.

Company industry:
Manufacturing

Senior Technical Sales Engineer

January 2010 - January 2014

Lamah Co., Riyadh KSA Ltd,

Riyadh, Saudi Arabia

January 2010 - January 2014

Company industry:
Manufacturing

Maintenance Workshop Engineer

January 2008 - January 2009

Misr National Steel

Suez, Egypt

January 2008 - January 2009

Company industry:
Industrial Production

Education

Arab Academy For Management, Banking, And Financial Sciences

June 2027

June 2027

Doctorate, General Business Administration

Egypt

Arab Academy For Management, Banking And Financial Sciences

January 2023

January 2023

Master's degree, Sales & Marketing

Egypt

Alexandria Institute of Engineering And Technology

January 2007

January 2007

Bachelor's degree, Mechatronics Engineering

Egypt

Skills

problem solving skills
Expert
problem solving skills
Expert
Negotiation
Expert
Negotiation
Expert
Sales Development
Expert
Sales Development
Expert
Sales Pipeline Management
Expert
Sales Pipeline Management
Expert
Management
Expert
Management
Expert
Sales Strategy & Execution
Expert
Sales Strategy & Execution
Expert
Budgeting & Financial Planning
Expert
Budgeting & Financial Planning
Expert
Revenue Growth & Profitability
Expert
Revenue Growth & Profitability
Expert
Key Account Management
Expert
Key Account Management
Expert
Sales Team Leadership & Development
Expert
Sales Team Leadership & Development
Expert
Market Analysis & Competitive Intelligence
Expert
Market Analysis & Competitive Intelligence
Expert
Go-to-Market (GTM) Strategy
Expert
Go-to-Market (GTM) Strategy
Expert
Forecasting & Sales Pipeline Management
Expert
Forecasting & Sales Pipeline Management
Expert
Negotiation & Deal Closing
Expert
Negotiation & Deal Closing
Expert
Channel & Partner Management
Expert
Channel & Partner Management
Expert
CRM Tools for Sales Operations
Expert
CRM Tools for Sales Operations
Expert
Designations
Expert
Designations
Expert
Pumps
Expert
Pumps
Expert
Mechatronics
Expert
Mechatronics
Expert
Machining
Expert
Machining
Expert
Quotations
Expert
Quotations
Expert
CHANNEL MANAGEMENT
Intermediate
CHANNEL MANAGEMENT
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
FIRE PROTECTION
Intermediate
FIRE PROTECTION
Intermediate
FORECASTING
Intermediate
FORECASTING
Intermediate
GO TO MARKET STRATEGY
Intermediate
GO TO MARKET STRATEGY
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
PROFIT AND LOSS P&L MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
SALESFORCE
Intermediate
SALESFORCE
Intermediate

Languages

English
Expert
Arabic
Expert

Memberships

EGYPTION SYNDICATE OF ENGINEERS

ENGINEER

June 2007

SAUDI SOUNCIL OF ENGINEER

ENGINEER

March 2010

Training and Certifications

Certifications
Understanding FIDIC's Standard Form of Contract
Project Management Professional (PMP) Preparation
Finance for Non-Finance Executives
Core Consultative Selling

Training
Root Cause Analysis
LinkedIn Learning
Apr 2022
Managing Teams
LinkedIn Learning
Jul 2021
Goal Setting: Objectives and Key Results (OKRs)
LinkedIn Learning
Oct 2022
Sales Pipeline Management
LinkedIn Learning
Jul 2021
Sales Channel Management
LinkedIn Learning
Feb 2022
Business-to-Business Sales
LinkedIn Learning
Feb 2022
Core Consultative Selling
RAIN Group
Sep 2023
Manager as Coach Program
Koss Associates
May 2023
Selling into Industries: Retail and Consumer Products
LinkedIn Learning
Jan 2024