Analyst
Mercer Consulting Ltd
Total years of experience :9 years, 1 Months
Compare client information against benchmarks and provide recommendations on
potential changes. Coordinate and consolidate actuarial valuation results and provide
support to consultants with respect to human resources within the region.
Interpret and explain fluctuations in the key performance indicators to stakeholders and executives. Manage BI projects on an ongoing and an ad-hoc basis. Generate and maintain analytical reports.
Design workflow on all service management such as (event management, incident management, problem management) and document them. Train help desk
employees in problem solving. Responsible for HP service management tool.
Computer and Information Sciences
Computer and Information Technology