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ahmed dabes, EMR & RCM Senior Specialist

ahmed dabes

EMR & RCM Senior Specialist·Magnetar Company

Saudi Arabia

Bachelor's degree, BSc degree in Veterinary Medicine.

Work experience

Total years of experience: 19 years, 11 months

EMR & RCM Senior Specialist

January 2021 - Present

Magnetar Company

Jeddah, Saudi Arabia

January 2021 - Present

Senior Specialist in Health Implementation System IQVIA System in multiple hospitals. o King Saud Medical City Ministry of Health Hospital (KSMC) o Electronic Medical Record At Al Riyadh Hospital, o EMR & RCM ELAJ group (GNP hospital) o HIS at Saud Al Bataan Cardiac Center (SBCC)-Ministry Of Health Duties and Responsibilities: System Implementation and Optimization: o Lead the implementation and configuration of HIS modules, including patient management, clinical documentation, order entry, and results reporting. o Collaborate with end-users to gather requirements, design workflows, and optimize system functionality. o Develop and execute test plans to ensure system quality and performance. o Provide ongoing system optimization and performance tuning. Data Management: o Oversee data quality initiatives, including data cleansing, standardization, and validation. o Develop and implement data governance policies and procedures. o Ensure data integrity and security compliance. System Support and Troubleshooting: o Provide advanced technical support to end-users. o Troubleshoot system issues and implement effective solutions. o Manage system upgrades and patches. o Develop and maintain system documentation. Process Improvement: o Analyze current HIS processes and identify opportunities for improvement. o Implement process changes to enhance efficiency and effectiveness. o Develop and deliver training programs to end-users.
Project Management: o Participate in HIS-related projects as a subject matter expert. o Manage project timelines, resources, and deliverables. o Coordinate with internal and external stakeholders.
Achievements:
✓ Successfully implemented and supported multiple healthcare IT systems. ✓ Enhanced end-user satisfaction through effective training and support.
✓ Improved operational efficiency through system optimization.

Company industry:
Other Healthcare Services

HIS Specialist

February 2020 - December 2021

IQVIA Company

Jeddah, Saudi Arabia

February 2020 - December 2021

(Arcus Air) System GE-MOH Project
✓ Led HIS implementation teams at northern region (HAIL, AL gouf And Tabuk hospitals) for National ministry of health project for implementing HIS, driving successful project execution and adoption. Duties and Responsibilities:
• System Implementation and Configuration: ✓ Overseeing the implementation of new HIS systems or modules. ✓ Configuring and customizing systems to meet organizational needs. ✓ Testing and validating system functionality. Data Management: ✓ Ensuring data accuracy, completeness, and integrity. ✓ Developing data standards and procedures. ✓ Implementing data security and privacy measures.
• System Maintenance and Support: ✓ Providing technical support to end-users. ✓ Troubleshooting system issues. ✓ Performing system upgrades and patches.
• Process Improvement: ✓ Analyzing current workflows and identifying opportunities for improvement. ✓ Implementing changes to optimize system utilization. ✓ Developing and implementing training programs for staff.
• Reporting and Analytics: ✓ Developing and generating reports for management and clinical staff. ✓ Analyzing data to identify trends and patterns. ✓ Supporting decision-making through data-driven insights.
• Compliance and Regulatory Adherence: ✓ Ensuring compliance with healthcare regulations and standards (e.g., HIPAA, GDPR). ✓ Maintaining system documentation and audit trails.
✓ Conducting regular system audits and risk assessments.

Company industry:
IT Services

Field Work Interviewer

February 2018 - January 2020

IQVIA KSA

Jeddah, Saudi Arabia

February 2018 - January 2020

Duties and Responsibilities: ✓ Conducted in-depth interviews with a diverse range of healthcare professionals including physicians, pharmacists, nurses, and healthcare administrators. ✓ Data collection: Accurately record interview data and ensure data integrity. ✓ Respondent recruitment: Identify and recruit respondents based on specific criteria. ✓ Data entry: Input collected data into specified databases or software. ✓ Quality control: Adhere to strict data collection protocols and ensure data accuracy. ✓ Reporting: Provide regular updates on progress and submit completed ✓ surveys.

Company industry:
Other Healthcare Services

Senior Med. Rep. and acting as supervisor

May 2016 - January 2018

Al- Salehiya Medical Est.

Jeddah, Saudi Arabia

May 2016 - January 2018

Duties and Responsibilities: ✓ Medical Information: Provided accurate and up-to-date medical information to healthcare professionals. ✓ Sales and Target Achievement: Successfully managed and promoted assigned products to target physicians, consistently meeting and exceeding sales targets. ✓ Territory Management: Developed and executed effective sales strategies and visit plans to optimize territory coverage. ✓ Market Analysis: Conducted in-depth market research and competitor analysis to inform strategic decision-making. ✓ Relationship Building: Cultivated strong relationships with key opinion leaders and trade partners. ✓ Team Leadership: Mentored and trained new team members, ensuring knowledge transfer and skill development.

Company industry:
Pharmaceutical Manufacturing

SENIOR MED REP AND ACTING SUPERVISOR

March 2014 - March 2016

Dallah Pharma Company

Jeddah, Saudi Arabia

March 2014 - March 2016

✓ Promoting company product (Hardial, conceive plus. Actolind …)

Company industry:
Pharmaceutical Manufacturing

MEDICAL REP

January 2013 - March 2014

Ronesc

Jeddah, Saudi Arabia

January 2013 - March 2014

✓ Promoting baby milk formula (Nactalia, Bride and Exceda)

Company industry:
Marketing

MEDICAL REP

January 2012 - January 2013

Pharma Consult Makkah and

Jeddah, Saudi Arabia

January 2012 - January 2013

✓ Promoting company product (eye drops)

Company industry:
Pharmaceutical Manufacturing

MEDICAL REP

June 2011 - December 2011

Beauty RX (Suliman Faqih)

Jeddah, Saudi Arabia

June 2011 - December 2011

✓ Promoting company cosmetic product (whitening, anti-aging, facial cleanser ……)

Company industry:
Pharmaceutical Manufacturing

MEDICAL REP

June 2006 - December 2011

SEDICO Pharmaceutical

Alexandria, Egypt

June 2006 - December 2011

✓ Promoting company GIT line product (OMEPAK, RANITAK, SILYMARIN PLUS, EU CARBON)

Company industry:
Pharmaceutical Manufacturing

Education

Alex. university

January 2002

January 2002

Bachelor's degree, BSc degree in Veterinary Medicine.

Egypt