Commercial Manager
Nesma Airlines
Total years of experience :21 years, 4 Months
, Egypt
• Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and
expansion.
• Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
• Managed and analyzed budgets, P&L, balance sheets and sales reports.
• Built relationships with clients to establish new contracts.
• Increased market share 50% by improving responsiveness and timeliness to customer needs.
• Developed payment and Sales strategic plans to encourage business growth, increasing profits 25%.
• Negotiated contracts and product prices by collaborating with vendors and developers.
Gatheredinformationon competitoractivities and market trends to enhancestrategicdecision-making.
• Controlled costs and optimizedspendingvia restructuringof budgets for labor, capital assets, inventory purchasing, and
technologyupgrades.
• Expandedcross-functional organizationalcapacityby collaboratingacross departmentson priorities, functions,
• and common goals.
• Perform businessand financial 189% on sales targets for 4 consecutiveyears.
• GenerateWeb Sales by 50% over the prior year representing23% form Total revenuein 2019.
• ImproveCRM accuracyby 34% by implementingweekly “clear up” sessionsinvolvingall staff.
• Grew sales at the twice market growth rate, Accelerated10% despite currencyInflation in 2016.
• Proposeto add value as product solutionsto institutionaland corporateclients; grew customerbase by +25% to Far east.
• Developednegotiatingstrategiesand positions by examining risks and potentialsas well as estimating partners'needs and
goals.
• EnhancedCompanyBrand awarenesswithin the Egyptian market by Participatingin or sponsoringlocal events,
• running social media contests, working on maximizingsocial media presencethrough Travel bloggers.
• Support employee'ssales and serviceactivity to Improveprofitablepremium growth and market share.
• Launcheda new, businessmanagementsoftwaresystem, resultingin improvedoperationalinsight and planning.
Coachedsales associatesin product specifications, sales incentives, and selling techniques, significantly increasingcustomer
Satisfaction ratings.
• Motivatedteam membersto meet and exceed objectivesby setting goals, tracking dailyperformance.
• Implementingimprovementstrategies.
• Developedand strengthenedhigh-performancesales team turning over $300K per quarter.
• Created and launched new online marketingstrategies, resultingin a 15 % sales increase.
• CatapultedRetail Sales by 20% and surpassedgoals, using forward-thinking managementapproachesand close monitoringof clients.
• Commercial production • Information Technology
• Territory Management • Sales processes
• Business development and planning • Team Oversight
• Strategic planning • Negotiation
• Online Travel booking • Leadership
• Market understanding • Staff Management
• Revenue Generation • Product and service sales
• Relationship building and management • Sales strategy
• Logistical support • Analytical skills
• Managerial background • Commercial aviation
• Operational planning • Commercial sales practice
• Goal-setting • Human capital management
• Recruiting • Market development
Coach employeesin successful selling methods and encouragecross-sellingto drive revenue.
• Createeffectivestrategiesto target new marketsafter researchingand analyzing competitorbehavior.
• Develop innovativemarketingcampaignsto increase engagementwith a target demographicand drive brand exposure.
• DeliveredPremium Target at 40% increase over the prior year, and 30% increase for year-end.
• Grew retail sales volume in assignedterritory15% through strategicbudgetingand product promotion.
• Hit year-endnumberat 15% increase over the prior year, and 20% increase for year-end.
• Recognizedfor superiorperformanceEmployeeof Month.
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