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Ahmed Elameen, PS Core ENgineer

Ahmed Elameen

PS Core ENgineer·Zain

Sudan

Diploma, Telecommunications

Work experience

Total years of experience: 16 years, 5 months

PS Core ENgineer

January 2013 - Present

Zain

Khartoum, Sudan

January 2013 - Present

Click to edit position description- Gathering, analysis, and evaluation of commercial inputs/requirements, and formulation into technical specifications. Liaising closely with vendors, stakeholders, and business support units.
- Conducting technical feasibility studies on new emerging technologies and potential new services.
- Planning, design, testing, and implementing service/offers policies configurations utilizing hands-on experience & solid knowledge of Ericsson SACC (PCC/SAPC, PISC) according to business rules.
- Design, plan, control of technical projects, and execute project work plans as well; for integration, expansion and upgrades, and revises HLD/LLD proactively & re-actively to meet changing challenges and requirements (Capacity Dimensioning, Performance, and Availability)
- Handled end-to-end project planning & management for below projects:
1- PS Core Network Swap: project scope includes live network services/traffic migration from Ericsson nodes (SGSN's, GGSN's, SAPC, SASN, IPWorks) to Huawei (USN, UGW, UPCC).
2- Ericsson SAPC2010A Upgrade to 2012A.
3- LTE & WiFi Overloading Trials.
- RFPs, RFQs, Business Case, Configuration Management
- Integrate and accept new solutions, nodes, features, interfaces (Gb, Iu, Gr, Gn, Gp, Gx, Gy, S6a, S1, S5/S8, S10, S11, SGs), and handling service requests (APN’s configurations, mass provisioning, testing, and validation)
- Change Management; Assessment, Planning, Coordination, and Evaluation.
- Experienced troubleshooting, configuring, and administrating PS Core H/W; Ericsson (SGSN-MME, GGSN-EPG, SAPC, IPWorks), Huawei (USN, UGW, UPCC), and BIND DNS.
- Handling 2nd line operational support, E2E performance management, service requests/complaints, and minor/major changes & incidents supporting a multi-vendor (Ericsson & Huawei) PS Core network, to ensure high-availability and contagiously optimized efficiency of all network elements and resources through implementing best practice processes.

Company industry:
Telecommunications
Job role:
Information Technology

IT Systems Administrator

May 2012 - January 2013

Demad Medical Integrated Services Co. Ltd.

Khartoum, Sudan

May 2012 - January 2013

- Application Management; administration and support of Health Insurance ERP system/servers (Oracle Enterprise Application Server - Middleware Fusion), and liaising with vendor & management.
- Handling ERP changes/updates in coordination with vendor & system users; analysing, testing, verifying, & installing update patches
- Windows Domain implementation and administration; installation of Windows Server 2008 Domain Controller. Configuration and administration of Active Directory services, (DNS, DHCP, Mail, File, and Print Servers), and Windows deployment.
- Implemented a Linux based cost-effective Unified Communications Server (IP-PBX, Call Center, IM)
- Managing IT infrastructure, vendors, suppliers, and network resources; Routers, Switches, PC's, Laptops, Printers, Scanners, Internet, Network Storage, security and policies.
- Database backup and audit.
- Providing technical support, presentations and every-day guidance to end-users & customers

Company industry:
Insurance & TPA
Job role:
Information Technology

Technical Sales Consultant

December 2011 - April 2012

Optimal Technology Solutions

Khartoum, Sudan

December 2011 - April 2012

- Driving the company business to achieve sales objectives.
- Maintaining, supporting and developing major current accounts.
- Conducting contact with prospect accounts, and preparing proposals and quotations
- Working closely with Products (Web & Mobile Apps Development), Services (Bulk-SMS, Digital Marketing) and Marketing teams on products knowledge and features.

Company industry:
IT Services
Job role:
Sales

IT Administrator

January 2011 - November 2011

National Center of Peace and Development

Khartoum, Sudan

January 2011 - November 2011

- Systems & users administration and support (software, upgrades, accounts, backup...)
- Developing and setting communications network and tools (video conference, SMS...)
- Developed & implemented a Linux based Bulk-SMS Gateway
- Maintaining and troubleshooting network, computers, system performance, and security
- Developing and updating websites core and contents
- Managing suppliers and purchase orders

Company industry:
Non-profit Organization
Job role:
Information Technology

Systems Engineer

January 2010 - December 2010

Target Computer for IT Solutions

Khartoum, Sudan

January 2010 - December 2010

- Designing, configuring and supporting LAN & WLAN solutions.
- Technical support of the company's vehicles tracking system platform (GEOTAB™), and maintaining database and backups.
- Developing web-based E-Learning solutions, content management systems (CMS).
- Technical support for interactive E-learning hardware products (ONFINITY™).
- Managing and interpreting customer requirements; speaking with clients to understand and meet their needs.
- Delivering engaging, informative, and well-organized presentations.
- Participating in marketing media, presentations preparing, and documenting products and services.

Company industry:
IT Services
Job role:
Information Technology

Education

SudaCad Telecommunications Academy

March 2010

March 2010

Diploma, Telecommunications

Sudan

Sudan University of Science & Technology

January 2010

January 2010

Bachelor's degree, Electronics/Telecommunications Engineering

Sudan

King Saud Educational Complex

June 2003

June 2003

High school or equivalent, Science

Saudi Arabia

Skills

ITIL
Expert
ITIL
Expert
IP
Expert
IP
Expert
GSM
Expert
GSM
Expert
Linux
Expert
Linux
Expert
Windows Server
Expert
Windows Server
Expert
Familiar with Enterprise Resource Planning (ERP) systems
Intermediate
Familiar with Enterprise Resource Planning (ERP) systems
Intermediate
Extensive experience in networking, CCNA, TCP/IP, DNS, DHCP, SNMP, Proxy, Switching, Routing, VPN
Expert
Extensive experience in networking, CCNA, TCP/IP, DNS, DHCP, SNMP, Proxy, Switching, Routing, VPN
Expert
Web deveoplment and design (HTML, CSS, PHP, JQuery, Joomla, Drupal, WordPress, Apache Server)
Intermediate
Web deveoplment and design (HTML, CSS, PHP, JQuery, Joomla, Drupal, WordPress, Apache Server)
Intermediate
Basic knowledge and experience of RDBMS (MySQL, PostgreSQL and Microsoft SQL Server)
Beginner
Basic knowledge and experience of RDBMS (MySQL, PostgreSQL and Microsoft SQL Server)
Beginner
Good command of programming languages (C/C++, C#, JavaScript) and development environments
Intermediate
Good command of programming languages (C/C++, C#, JavaScript) and development environments
Intermediate
Desktop & Server O/S Administration & Configuration; Windows Server 208, AD, Linux, Ubuntu, Solaris
Expert
Desktop & Server O/S Administration & Configuration; Windows Server 208, AD, Linux, Ubuntu, Solaris
Expert
Experience of mobile communication systems and latest technologies (GSM, WCDMA, IMS, Packet Core)
Intermediate
Experience of mobile communication systems and latest technologies (GSM, WCDMA, IMS, Packet Core)
Intermediate
Project Management Methodoligies
Beginner
Project Management Methodoligies
Beginner
IT Service Management based on ITIL
Intermediate
IT Service Management based on ITIL
Intermediate
GSM & WCDMA Radio Access Network (Ericsson & Huawei BSS, RNC, RBS, BTS,)
Intermediate
GSM & WCDMA Radio Access Network (Ericsson & Huawei BSS, RNC, RBS, BTS,)
Intermediate
ITSM Tools, BMC Remedy
Intermediate
ITSM Tools, BMC Remedy
Intermediate
IT Service Operational Support & Analysis
Beginner
IT Service Operational Support & Analysis
Beginner
OSS-RC, m2000, Business Objects, LMT, MoShell
Intermediate
OSS-RC, m2000, Business Objects, LMT, MoShell
Intermediate
Network Operation & Management; Nagios, Wireshark
Intermediate
Network Operation & Management; Nagios, Wireshark
Intermediate
IT/Telecom & Process Management Frameworks (Cobit, ISO, eTOM, Six Sigma)
Beginner
IT/Telecom & Process Management Frameworks (Cobit, ISO, eTOM, Six Sigma)
Beginner
ITIL
Expert
ITIL
Expert
IP
Expert
IP
Expert
GSM
Expert
GSM
Expert
Linux
Expert
Linux
Expert
Windows Server
Expert
Windows Server
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
ITIL® (2011) Foundation Certificate in IT Service Management
Jul 2013
ITIL® 2011 Intermediate: Service Operation
May 2015

Training
IP MAN; Planning, Design, and QoS Technologies
Huawei Technologies
Jun 2015
PRINCE2 Foundation & Practitioner Combined Course (35 PDUs)
LAD
Oct 2014
Evolved Packet Core Fundamental Principles
Huawei Technologies - KL, Malaysia
Mar 2015
UGW (SGW/PGW/GGSN) Data Configuration, and SA Application Configurat
Huawei Technologies - KL, Malaysia
Sep 2014
Evolved Packet Core Network Planning & Design
Huawei Technologies - KL, Malaysia
Mar 2015
PCRF (UPCC) Configuration, Operation, and Troubleshooting
Huawei Technologies - Shenzhen, China
Jun 2014

Hobbies

  • IT Strategy, Service Management, Governance, Management Frameworks