key accounts sales manager
Modern Advanced construction co
مجموع سنوات الخبرة :9 years, 11 أشهر
client relationship management
new business development
product and service knowledge
quoting and pricing
sales strategy
market research
customer support
reporting
Develop an efficient filing and record keeping system to store all the
documents, correspondence, administrative decisions for reference.
• Schedule appointments and meetings according to the calendar to ensure
smooth running of the business activities.
• Book meeting rooms as per the schedule and disseminate the agenda
accordingly.
• Coordinate with the Department/Function Head(s) to communicate and
make arrangements of their meetings.
• Coordinating domestic and international travel, including flight, hotel, and
car rental reservations to ensure all arrangements are made on time for
smooth travel.
• Ensure timely payments of office related bills to ensure ongoing
productivity of office (Rent, Utilities, internet and phones etc.)
• Ensure timely renewal of office license and other procedures to keep entity
in in good standing.
• Maintain office in good working condition, arrange and oversee any
maintenance/repairs upgrades.
• Liaise with facility management vendors, including security services,
cleaning.
• Assist in the onboarding process for new joiners.
• Manage travel visas and renewal of passports and residency visas where
needed for team members.
Perform the tasks assigned by the Business units / Functions efficiently in
a timely manner in accordance to the relevant policies and procedures.
• Provide Administrative support to the assigned function.
• Assist in the drafting of the documents, correspondence as requested.
• Attend incoming calls in a professional manner and relay the information
to the relevant parties according to priority and criticality.
• Answering and channeling phone calls, arranging and reminding
appointments for the business units.
• Manage and coordinate the reception of the guests visiting BOK Facilities,
considering established protocols and procedures.
• Ensure the availability of required office supplies and stationery items.
• Draft emails, reports, memos and other business correspondence as
instructed by assigned business unit/ function heads.
• Provide other administrative duties wherever required and instructed by
the respective business functions.
Participates in design of call monitoring formats and quality standards.
• Performs call monitoring and provides trend data to site management
team.
• Uses quality monitoring data management system to compile and track
performance at team and individual level.
• Performs monitors of customer care email responses.
• Participates in customer and client listening programs to identify
customer needs and expectations.
• Provides actionable data to various internal support groups as needed.
• Coordinates and facilitates call calibration sessions for call center staff.
• Provides feedback to call center team leaders and managers.
• Prepares and analyzes internal and external quality reports for
management staff review.
محاسب عام, مسؤل من كل السجلات المالية والمحاسبية والتقارير الشهرية والسنوية.
ماجستير أدارة المصارف والمؤسسات المالية .
بكلاريوس الدراسات المصرفية والمالية ,(محاسبة ,ادارة , تسويق ,تأمين, أقتصاد ).