regional sales supervisor
ال-معيض
Total years of experience :11 years, 9 Months
Manage the sales team, train them to serve the customer as wall.
Support the sales team to solve any problem, meet the sales tem
always and listen to the feedback, talk to them and train them to
how they have the trust from the customer from first time,
Make sure we are achieve the target, develop the sales team,
Visit the customer and make sure the customer are happy from the
sales man and all the product in the shelf with price, visit the new
customer, update the new product to the customer,
Assist in implementing new policies and procedures to meet
business goals.
Manage performance evaluation and appraisals for employees.
Perform uniform distribution and locker assignment for employees.
Lead the telesales team to achieve the monthly target, Hirer new staff, Monitor and develop the team, train the team, follow up with the customer to solve any problem and make sure he have a perfect customer service, close the deal with the customer, Daily report for sales, meet the team every week to solve any issues and help them to achieve the target, give the team any note about the presentation and how they give the customer all the information about our services as well, manage the time for the day to day operation,
• Manage all the operation in the stores including the staff and the products.
• Manage the financial in the stores and cashier system.
• Make sure all the stuff know everything about the product and the company to be ready answer any quotations from the customer.
• Make sure with the store manager to train all the stuff about the customer services.
• Visual all the stores with the SM to have high level merchandises.
• Monitors the team as well to make sure all work under company police.
• Solve all problem from the sales team and customer.
• Follow up with the SM to achieve the stores target .
• Arrange the weekly schedule for the store.
• Control the stock for the store.
• Hire the new staff and make interview .
Arrange the weekly schedule.
Request stores order.
Monitor the staff and make sure they give a best customer service.
Contact with management.
Open and close the cash and deposit the cash.
Make sure the stores achieve the weekly and monthly target.
Solve the customer and staff problem.
Make sure the staff and the store ready to serve the customer as wall.
Train employees in their job duties to ensure smooth and continuous operations of branch office.
Interview and recruit new candidates when necessary.
Maintain employee attendance records and leave reports.
Assist in implementing new policies and procedures to meet business goals.
Manage performance evaluation and appraisals for employees.
Perform uniform distribution and locker assignment for employees.
Develop safe, positive and achievement-oriented working environment.
Implement production plans in accordance with the approved schedule.
Monitor ongoing work, identify problems and find remedies.
Initiate continuous improvements of procedures and technology for operating excellence.
Respond to the customer’s questions and complaints in a timely manner.
Develop behavioral and disciplinary standards for employees.
Supervise the daily operations of branch office.
Ensure employees follow safe work practices and company standards.
Develop operating budget and control expenses within that budget.
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior
Sales Team Leader responsible for achieve the store target and also responsible about the stuff make the time table, cashier, visual merchandise, products order, report daily sales, report top sales item, report slow moving items,
Ensuring that all products or merchandise are placed in their respective areas. Ensuring that all stock is replenished. Handling sales transactions, which may include operating cash registers. Helping the customer locate merchandise or find suitable alternatives. Consistently achieve the monthly and exceeded weekly sales target and objectives
Responsible for maintaining a complete stock inventory for all retail products display items labels packaging & minimum levels at all times in line with the cost control guidelines. Visual merchandise and brand theme
Display items
Customer services
Advice customer on their purchase
Making sure sales daily target are met
Providing a friendly environment, greeting and acknowledging every customer
Maintaining solid products knowledge and all other aspects of customer service
Ticketing Man for Airlines
Customer Services
Book all the hotel
Know how to deal with the government agencies and consultants at the check the client
Hotels and Tourism management
how to book the airlines ticket and more operations