Ahmed Ezzat El-Henawy

Responsible to Design, Implementing, Troubleshooting & Maintenance Network
Solutions (Data Centers & Virtualization & Cloud Computing)
Responsible to Technical support End-User & contact with different Vendors to
solve problems
Responsible to handling Service Level Agreement (SLA) including support
response time and handle planed downtime & IOS upgrade for all network
equipment
Responsible to perform POC for the network systems of the mentioned vendors
Responsible to install& administrate Microsoft server AD, DNS, DHCP, SQL.
Strong knowledge in IP Routing Protocols (RIP, EIGRP, OSPFV2&V3, BGP) and
most IP services (SNMP, Netflow, HSRP, VRRP, GLBP, NTP, SSH)
Strong knowledge of Cisco Routers & Switches
-ISR Cisco Routers (800, 1800, 2800, 3800, 1900, 2900, 3900, 7000)
-Cisco Multilayer Switches (3560, 3750, 4500, 6500, 7000, Nexsus Switches).
Strong knowledge voice solutions Cisco Call Manager, Cisco Call Manager
Express & 3CX
Strong knowledge wireless Cisco Aironet lightweight access points, WLC & NCS
Strong knowledge of VMware vSphere (ESXi5-vCenter-vClinte)
Strong knowledge of Juniper Routers & Switches
Strong knowledge of Cisco Firewall (PIX-ASA) & Cisco Security Manager
Strong knowledge Monitoring Systems (Solarwinds-Cisco Prime-HP Open-view)

Responsible to Implementing, Troubleshooting & Maintenance Network
Solutions (Data Centers & Virtualization & Cloud Computing)
Supervise the technical team engineers and the Project progress and periodic
Reports
Plane and handling remote Implementation cooperating with British Telecom
clients though our technical team engineers.
Responsible to install& administrate Microsoft server AD, DNS, DHCP, SQL.
Strong knowledge in IP Routing Protocols (RIP, EIGRP, OSPFV2&V3, BGP) and
most IP services (SNMP, Netflow, HSRP, VRRP, GLBP, NTP, SSH)
Strong knowledge of Cisco Routers & Switches
-ISR Cisco Routers (800, 1800, 2800, 3800, 1900, 2900, 3900, 7000)
-Cisco Multilayer Switches (3560, 3750, 4500, 6500, 7000, Nexsus Switches).
Strong knowledge of VMware vSphere (ESXi5-vCenter-vClinte)
Strong knowledge of HP Blade System C-Class7000 (Servers, interconnects)
Strong knowledge of Juniper Routers & Switches
Good knowledge of Cisco Firewall (PIX-ASA) & Cisco Security Manager
Good knowledge Blue Coat Proxy and Firewall (SG510-10, SG510-a, AV510)
Good knowledge websense Traiton AP (Mail & WEB)
Good knowledge Cisco Aironet lightweight access points, WLC & NCS

Responsible to designing, implementing, operating & monitoring internal
Network of the NMI Data Center and the Hosted projects
Responsible to configure the network equipment (Cisco-Juniper-HP)
Responsible to install& administrate the HP Blade System C-Class7000
with fully configuration of interconnect & virtual Nexus 1000 switch
Responsible to install& administrate Cisco Routers 3845 & 2821
Responsible to install& administrate Cisco Switches 3750 & Nexus 5000
Responsible to install& administrate Cisco ASA 5520 multiple context mode
Responsible to install& administrate the Virtualization & Cloud Computing solution
Responsible to reporting the network performance and the uplinks utilization
Responsible on 24/7 monitoring all Data-Center equipment
Responsible to install and operate Windows Server AD, DHCP &DNS
Responsible to manage Disaster Recovery plan/process
Apply ITIL Foundation policies and RFC procedures

Responsible to Installation, Troubleshooting & Maintenance
For Network Solutions (Cisco, Zhone, Linksys, D-link, Nokia)
Technical Support for end user, solving his problem & helping to achieve the
optimum value of the installed systems
Communicate with different vendors to asking help for abnormal issues.
Have good knowledge of the layer two communication technology and systems
(Zhone & D-Link DSLAMS & Modem)
Have strong knowledge in IP Routing Protocols (RIP, EIGRP, OSPFV2) and
capable to fully install and manage the mentioned Cisco Routers & Switches series
-ISR Cisco Routers (800, 1700, 2600, 1800, 2800, 3800)
-Cisco Multi-layer Switches (2950, 2960, 3560, 3750, 4500).
Have good knowledge of Cisco Firewall and capable to fully install and manage
(PIX 501, PIX 506e - ASA5505)
Familiar to Cisco Call Manager& Cisco Call Manager Express and capable to fully
install and manage express version

Responsible to Troubleshooting & Maintenance(S/W, H/W) for mobile hand-set

Instructor for IBM Scholarship
Network+ track
Windows Server 2003
Linux Introduction