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Ahmed Fathi, National sales manager

Ahmed Fathi

National sales manager·Unikai & Company LLC

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 21 years, 5 months

National sales manager

March 2019 - Present

Unikai & Company LLC

Muscat, Oman

March 2019 - Present

Developing and implementing effective sales strategies.
Leading nationwide sales team members to achieve sales targets
Establish productive and professional relationships with key personnel in assigned customer accounts.
Negotiate and close agreements with large customers
Monitor and analyze performance metrics and suggest improvements
Prepare monthly, quarterly and annual sales forecasts
Perform research and identify new potential customers and new market opportunities
Provide timely and effective solutions aligned with clients’ needs
Liaise with Marketing and Product Development departments to ensure brand consistency
Stay up-to-date with new product launches and ensure sales team members are on board

Company industry:
FMCG
Job role:
Sales

head of sales

July 2015 - March 2019

AL ghurair foods LLC

Dubai, United Arab Emirates

July 2015 - March 2019

Devising actionable strategies and figures on annual basis.
ensuring strategic relationships with customers and partners and providing support in implementing vertical integration.
handling budgeting on annual basis and serving as a mentor to sales managers team in achieving sales target.
Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
Conduct and manage the business reviews of the direct reports.
Plan and manage personal business portfolio according to an agreed market development strategy.
Understand and effectively communicate the company's values, process and current partnerships.
Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
Ability to identify and solve client issues strategically
Identifying key areas for improvement in the sales process
Working hand in hand with credit control team to achieve low levels of AR and manage Receivables collection
Representing the company at conferences exhibitions, Trade missions & Business events.
Managing and Motivating the sales team to achieve the best results possible.
Collaborating with R&D in the development of in-house brands and successful marketing strategies, accordingly ensuring customer retention and satisfaction.
Analyze pipeline and lead data providing key business insights to the sales and marketing teams: typical reporting relates to Demand Generation, Pipeline Forecast and Trends

Company industry:
FMCG
Job role:
Sales

Key Accounts Manager

March 2013 - June 2015

Dubai Refreshment Co

Dubai, United Arab Emirates

March 2013 - June 2015

Job Purpose:
Protect Pepsi market share for specific accounts by developing business programs supported with performance related CDAs. Maintain and develop existing and new key customers for modern trade or organized trade through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.

Key responsibilities and accountabilities:

• Prepare the business plan for the key accounts management.
• Plan and manage personal business portfolio according to an agreed market development strategy.
• Respond to and follow up sales enquiries using appropriate methods.
• Maintain a physical presence in the field to reinforce the accounts strategy, in-store execution and identify high performance.
• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.
• Monitor performance and compliance to CDAs, taking corrective action where appropriate.
• Record, analyze, report and administer according to systems and requirements.
• Monitor and report on market competitor activities and provide relevant reports and information.
• Work with BU CD function to develop account specific standards for merchandising, range, promotions, pricing and equipment.
• Conduct and manage the business reviews of the direct reports.
• Motivate direct reporting staff according procedures, policy to achieve the sales targets.
• Manage the items according to the agreed budget.
• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sakes - especially managing personal time and productivity.
• Be responsible for the sales volume and revenue.

Company industry:
FMCG
Job role:
Sales

Export Manager

January 2011 - March 2013

Masafi Co LLC

Dubai, United Arab Emirates

January 2011 - March 2013

• Manage the movement of products out of the country in accordance with organizational policy and procedure, and to comply with relevant local, country and international law and process.
• Liaise with other departments in order to establish and maintain effective and relevant export activities and support in relation to the organization’s sales, purchasing, Supply chain and logistics, production and overall operating functions.
• Maintain and share with colleagues as appropriate, personal knowledge of all relevant export law and procedures; tariffs and duties; licenses and restrictions.
• Manage financial and currency processes and transactions in accordance with policy and law, and to optimize cost-effectiveness of activities.
• Periodic market visits to the company’s export customers to follow up and collect market information.
• Communicate with export and import and related authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.
• Used personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in export activity and procedures.
• Anticipate research and report on future changes in export laws and in relevant local territory practices, and ensure such knowledge is factored into the planning of the department’s own strategy, resources and procedures.
• Monitor and report on market and competitor activities and obtain relevant reports and information.
• Manage and control the accuracy and timeliness of client billing and collection of invoices and past due accounts based on agreed set payment terms.
• Managed all staff reporting to the position so as to effectively recruit, train, evaluate, motivate, delegate and monitor their activities.

Company industry:
FMCG
Job role:
Management

Business Development Manager

August 2008 - December 2010

Masafi CO LLC

Sharjah, United Arab Emirates

August 2008 - December 2010

• Manage product, pricing and margins according to the set strategies.
• Maintain and develop existing and new customers through appropriate propositions and ethical sales methods and relevant internal liaison to optimize quality of service, business growth, and customer satisfaction.
• Periodic market visits to the company’s export customers to follow up and collect market information.
• Use customer and prospect contact activities tools and systems and update relevant information held in these systems.
• Share local marketing experience to agreed budgets and timescales and integrate personal sales efforts with other export customers marketing activities, e.g., product launches, promotions, advertising, exhibitions and telemarketing.
• Respond to and follow up sales enquiries using appropriate methods.
• Monitor and report on market and competitor activities and provide relevant reports and information.
• Record, analyze, report and administer according to systems and requirements.
• Communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.
• Attend training and to develop relevant knowledge, techniques and skills.
• Maintain and develop a computerized customer and prospect database.

Company industry:
FMCG
Job role:
Sales

Export sales supervisor

September 2006 - July 2008

Masafi Co LLC

Dubai, United Arab Emirates

September 2006 - July 2008

Company industry:
FMCG
Job role:
Sales

Logistics and Operation Supervisor

May 2005 - September 2006

Mahoney Shipping & Marine Services

Alexandria, Egypt

May 2005 - September 2006

Company industry:
Shipping
Job role:
Logistics and Transportation

Operation Executive

January 2005 - May 2005

Arab Freight Forwarding & Clearance Co.

Alexandria, Egypt

January 2005 - May 2005

Company industry:
Shipping
Job role:
Logistics and Transportation

Education

faculty of commerce, Alexandria university

May 2004

May 2004

Bachelor's degree, Accounting

Egypt

GPA (percentage): 80%

GPA (percentage): 80%

very good graduate grade

Skills

Policy
Expert
Policy
Expert
Reporting
Expert
Reporting
Expert
Order
Expert
Order
Expert
Business Development
Expert
Business Development
Expert
Export
Expert
Export
Expert
Oracle / OSA Application
Expert
Oracle / OSA Application
Expert
MS Office Applications
Expert
MS Office Applications
Expert
Oracle system
Intermediate
Oracle system
Intermediate
planning and organising skills
Expert
planning and organising skills
Expert
team oriented
Expert
team oriented
Expert
multiple priorities skills
Expert
multiple priorities skills
Expert
working under pressure
Expert
working under pressure
Expert
SAP System
Intermediate
SAP System
Intermediate
leadership and management skills
Expert
leadership and management skills
Expert
business development
Expert
business development
Expert
self motivated
Expert
self motivated
Expert
Policy
Expert
Policy
Expert
Reporting
Expert
Reporting
Expert
Order
Expert
Order
Expert
Business Development
Expert
Business Development
Expert
Export
Expert
Export
Expert

Languages

Arabic

Expert

English

Expert

French

Intermediate