Ahmed Fouad, GM Administrative Assistant

Ahmed Fouad

GM Administrative Assistant

Kellogg Tolaram Noodles Egypt LLC

Location
Egypt - Cairo
Education
Higher diploma, Business Administration
Experience
15 years, 4 Months

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Work Experience

Total years of experience :15 years, 4 Months

GM Administrative Assistant at Kellogg Tolaram Noodles Egypt LLC
  • Egypt - Cairo
  • My current job since August 2020

▪ Typing, preparing and collating reports
▪ Accompany the GM at market visits and serve as interpreter
▪ Filing and managing databases
▪ Implementing new procedures and administrative systems
▪ Acting as a first point of contact between the GM and all internal department and external clients and vendors
▪ Processing bills or expenses

Office Administrator at MWH, now part of Stantec
  • Saudi Arabia - Dammam
  • March 2018 to November 2019

Working as an office administrator in an engineering consultancy where I have to manage many projects related issues (correspondence, documentation, calendars and personnel etc.…
 Coordinate office activities and operations to secure efficiency and compliance to company policies
 Supervise administrative staff and divide responsibilities to ensure performance
 Manage agendas/travel arrangements/appointments etc. for the upper management
 Manage phone calls and correspondence (e-mail, letters, packages etc.)
 Create and update records and databases with personnel, financial and other data
 Track stocks of office supplies and place orders when necessary
 Submit timely reports and prepare presentations/proposals as assigned
 Assist colleagues whenever necessary
 Liaise with regional office admins to insure smooth operations of both Dammam and Riyadh offices

Students and Alumni Affairs Specialist at Al-Watania Poultry Institute of Technology
  • Saudi Arabia - Alqasim
  • January 2016 to January 2018

Job Summary:
Provides full services to students such as managing academic records, coordinating and implementing entire admission and registration processes and procedures, preparing of introduction, warning and dismissal letters, monitoring student retention, cancellation and migration, preparing medical sick leave reports as well as in facilitating issuance of medical insurance, monthly salary and conducting periodical academic advising to all trainees.
Job Duties:
 Organizes and administers the records, registration and graduation functions, including transcript evaluations, attendance, and academic performance of all trainees in order to provide maximum service to students.
 Participates and serves as part of the Student Support Services Team. Initiatives and other tasks and responsibilities to be determined initially by the Student and Alumni Affairs Division Head, and then by the HR Department Manager.
 Facilitates the coordination, evaluation and certification of all graduation applications, while assisting to ensure the complete admission and graduation processes.
 Responsible for collecting, recording, maintaining and reporting of student records within TVTC guidelines, e.g., grades, registration data, transcripts, scholarship eligibility, ISO audits and other associated audits
 Provides leadership and develops appropriate recommendations for the implementation of related technology application in support of enhanced services offered through Admission, Registration and Records
 Handles students problem related to records and registration
 Collaborates with administrators, division heads, department/center/unit managers, faculty, IT and teacher-counselors with regards to various projects and programs.
 Performs other duties as assigned by the management

Office Administrator at Center of Sustainability & future Studies (CSFS)/The British University in Egypt
  • Egypt - Cairo
  • December 2014 to December 2015

 Maintain all office files (Hard copies, Soft copies).
 Managing direct manager’s agenda and following up with appointments time-table.
 Monitor the implementation of the various administrative decisions of the direct manager.
 Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
 Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
 Provides information by answering questions and requests.
 Preparation for weekly, monthly and yearly meetings, completing needed reports, and attending meetings.
 Completes operational requirements by scheduling and assigning administrative projects; expediting work results.
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
 Contributes to team effort by accomplishing related results as needed.

Admin Assistant "Assessments” at Faculty of Business Administration, Economics & Political Science/ The British University In Egypt
  • Egypt - Cairo
  • March 2013 to November 2014

Job Overview:
A member of the Faculty Administration Team, reporting to the Senior Assistant Registrar, this position is intended to support the Examinations and Assessments processes to meet the standards required by the Egyptian Supreme Council for Education, the National Agency for Quality in Accreditation and Assessment in Higher Education (NAQAAE), the UK Quality Assurance Agency (QAA), and UK Validating Partners. It carries operational responsibilities which require the post holder to work in liaison with:
1. Quality & Validation with respect to Impaired Performance Panels, Academic Misconduct Committees and Appeals Committees:
2. Supervisor, Student Record System with respect to the Examination Timetables and BUE Transcripts
3. Heads of Departments
4. Vice Dean (Teaching & Learning)
5. Examinations & Assessment Officers and their teams in each of the three Departments
6. Faculty Student Support Officer
7. Faculty Senior Administrative Assistant (Student Records)

Job Duties:
 Support the preparation of assessment-related documentation for submission to UK validating partner institutions.
 Liaise between Faculty staff and the Quality & Validation Office in the drafting, review and distribution of the end of semester and summer assessment period examination schedules.
 Allocate staff to invigilation duties in accordance with agreed criteria and act as first point of contact during examination periods for any invigilation issues.
 Ensure that appropriate arrangements are made for students with special needs in examinations.
 Assist in the arrangements for in-class tests etc that are held under examination conditions outside the main examination periods.
 Assist in ensuring the secure storage of examination papers and scripts and the secure disposal of exam-related confidential waste.
 Act as first point of contact for students with queries about misconduct, impaired performance, appeals or other assessment-related issues.
 Keep records of misconduct, impaired performance and appeal cases, and ensure communication of relevant information to students and staff in accordance with the BUE Examination & Assessment Regulations.
 Assist the Secretary to the Module and Programme Examination Boards in servicing those Boards.
 Any other duties as required.

Recruitment Admin Assistant at EIC Recruitment Agency
  • Egypt - Cairo
  • February 2013 to October 2013

 Receiving vacancies requests and performing the search in accordance with the required qualification sand job descriptions.
 Screening CVs and handle face-to-face interviews.
 Referring candidates for interviews with other organizations and get their feedback, then
 Follow up the hiring process.
 Writing job advertising in various media channels.
 Head Hunting for potential candidates.
 Attending employment fairs and conducting on the spot screening and interviews.
 Collaborating with the clients in order to fully understand their recruitment process and needs.

Administrative Assistant at Merge Recruitment Agency
  • Egypt - Cairo
  • January 2012 to February 2013

 Answer, screen and forward calls, providing information, taking messages and scheduling appointments.
 Collecting and updating candidates & client database.
 Analyze data to determine answers to questions from customers or members of the public.
 Receiving & sending e-mails, faxes, mails and couriers and distributing it.
 Prepare reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software.
 Handling all administrative computer duties ( Filing, typing documents and follows up)
 Perform general office duties such as ordering supplies
 Arranging for airport pick up and hotel bookings.
 Responsible for downloading, classification and screening CVs.
 Calling candidates for the interviews.
 Arrange & handling all workshops.
 Any other tasks may be assigned in limitations of my work.

Customer Service Representative at Etisal international
  • Egypt - Cairo
  • May 2011 to December 2011

 Attracts potential customers by answering product and service questions; suggesting information about other products and services.
 Opens customer accounts by recording account information.
 Maintains customer records by updating account information.
 Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
 Maintains financial accounts by processing customer adjustments.
 Recommends potential products or services to management by collecting customer information and analyzing customer needs.
 Prepares product or service reports by collecting and analyzing customer information.
 Contributes to team effort by accomplishing related results as needed.

Sales Representative at EL-BADR Telecommunication Center
  • Egypt - Cairo
  • August 2006 to August 2009

 Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
 Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
 Focuses sales efforts by studying existing and potential volume of dealers.
 Submits orders by referring to price lists and product literature.
 Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
 Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
 Recommends changes in products, service, and policy by evaluating results and competitive developments.
 Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
 Provides historical records by maintaining records on area and customer sales.
 Contributes to team effort by accomplishing related results as needed.

Education

Higher diploma, Business Administration
  • at Faculty of Commerce/ Ain Shams University
  • July 2015

Bachelor's degree, Ancient European Civilization
  • at Ain Shams University
  • July 2010

Specialties & Skills

Customer Service
Administration
Recruitment Operations
Recruitment
Student Services
LETTERS
ADMINISTRATION
ADVERTISING
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
FILE MANAGEMENT
PROCESS ENGINEERING

Languages

Arabic
Expert
English
Expert