Senior SAP Project Manager
Confidential
Total years of experience :24 years, 5 Months
1. Managing E2E projects of the digital transformation in FICO, MM, CRM and Mobile apps with Online Payment Integration with SAP.
2. Ensure to meet program specific goals (Scope, Budget, and Time) to achieve Quality.
3. Lead the project from the beginning of the business needs, initiate high level scope of work, initiation note, and stakeholder analysis.
4. Perform role as a Delivery Manager, by identifying the business objectives, and make sure delivering the projects within Time and Quality.
5. Utilize Activate & ASAP methodologies, and tools in the working environment.
6. Apply proven (PMI) project management methodologies (Project Planning, Kick-off meeting, Leading Teams, Risk Management, and Change Management, etc.).
7. Support stakeholder management, provide transparency on project status weekly reports, steering committee meetings, active alignment with stakeholders, and ensure timely escalation.
8. Ensure project consultants are delivering configuration and development by the methodology standards, and SAP best practices.
9. Ensure delivery processes are efficient and cost effective, and with high quality.
1. Manage all aspects of Project life cycle to facilitate successful delivery to executive team, using Activate & ASAP (Agile) methodologies.
2. Oversee SAP project to provide metrics for reporting to executive team on business case ROI.
3. Develop and oversee detailed project plans, metrics, work plans, schedules, resource plans.
4. Identify, analyze and recommend Business Systems Solutions, Project Charter and Technical Scope to upper management having broad business impact.
5. Identity project risks and develop risk mitigation plans, documented in the Risk Register.
6. Motivate work of others outside of direct authority to ensure project milestones and deliverables are met.
7. Provide, convey and report status to executives, global business partners and all other key stakeholders.
8. Present formal presentations and executive summaries to upper management to provide recommendations and status updates.
1. Leading and managing multiple project resources on multiple platforms - SAP ERP implementations, Oracle Platforms, Web apps and Mobile apps - throughout the project management lifecycle; Initiating, Planning, Executing, Controlling and Closing for defined deliverables in accordance with project management standards and principles and latest software managing tools.
2. Ensure the project(s) produces the required products within the specified Tolerance of Time, Cost, Quality, Scope, Risk and Benefits.
3. Following the latest and most applicable approaches in project management “Agile-Scrum”,
1. "Agile-Lean", “SAP Activate”, and complete awareness of the other or old methodologies.
4. Business analyzing & development for a wide range of fields, transformed to be a rock-solid system by Oracle ERP & SAP ERP platforms like Textile manufacturing, Real Estate & Property Management, Pharmaceutical manufacturing, Education Management, Oil & Gas, Automotive and Retail business.
5. Provides "DevOps" drivers to project teams and members to perform on a collaboration base, to promote group effort and foster teamwork between Developers and Operations.
6. Work hard and proactively to solve problems and manage Risks & Changes.
7. Analyzes decisions and action for their support of the larger area's strategic direction, and works with upper management to resolve problems.
8. Interacts with Stakeholders to understand needs, resolve issues, and establish a strong, collaborative approach for system implementation.
9. Demonstrates clear, concise, and effective writing skills to provide written analyses and recommendations, KPIs, status updates, presentation materials, etc.
1. Leading and managing multiple project resources on multiple platforms - SAP ERP implementations, Oracle Platforms, Web apps and Mobile apps - throughout the project management lifecycle; Initiating, Planning, Executing, Controlling and Closing for defined deliverables in accordance with project management standards and principles and latest software managing tools.
2. Ensure the project(s) produces the required products within the specified Tolerance of Time, Cost, Quality, Scope, Risk and Benefits.
3. Following the latest and most applicable approaches in project management “Agile-Scrum”,
1. "Agile-Lean", “SAP Activate”, and complete awareness of the other or old methodologies.
4. Business analyzing & development for a wide range of fields, transformed to be a rock-solid system by Oracle ERP & SAP ERP platforms like Textile manufacturing, Real Estate & Property Management, Pharmaceutical manufacturing, Education Management, Oil & Gas, Automotive and Retail business.
5. Provides "DevOps" drivers to project teams and members to perform on a collaboration base, to promote group effort and foster teamwork between Developers and Operations.
6. Work hard and proactively to solve problems and manage Risks & Changes.
7. Analyzes decisions and action for their support of the larger area's strategic direction, and works with upper management to resolve problems.
8. Interacts with Stakeholders to understand needs, resolve issues, and establish a strong, collaborative approach for system implementation.
9. Demonstrates clear, concise, and effective writing skills to provide written analyses and recommendations, KPIs, status updates, presentation materials, etc.
1. Planning and Implementing IT Projects according to company Strategy and Goals.
2. Act as Software Project Manager for the ERP System using Oracle Apex and Java, and ERP Implementation and Maintenance.
3. CRM System Design, Implementation and Maintenance.
4. Planning and Project Managing for the new branches & manufacturing plant - 24 Branches, 2 HQ, One big Warehouse, and One Manufacturing plant.
5. Budgeting the Hardware and all other IT equipment.
6. Develop and maintain the company IT infrastructure.
7. Planning and Implementing Communication and Messaging System all over the entire company.
8. Analyze risks of company operations and workflow that related to the ERP System and other IT Systems to ensure necessary steps to prevent or mitigate them.
9. Creation and actualization of security policy for company IT and systems.
10. Designed and implemented and administrating the Company Servers Forest of 32 Servers (Oracle Database, Database Sybase 12.5, MySQL 5.6, MSSQL 2008, Exchange 2007, Windows Server 2003/2008 r2 Enterprise, VMware Servers, Backup Servers, TMG Servers and Kaspersky Antivirus Servers).
11. Developing new Oracle Apex with Jasper Reports applications to maintain workflow and work security perfections, like:
A. Tracking and preventing goods to be lost, stolen or delivered to the wrong branch by mistake while transferring goods from the main stores to branches by good and tight tailored application linked with all the branches.
B. Application to record all patient's data, information and scanned copy of Pharmaceutical composition prescription at the pharmacies' laboratory.
12. Developing new advertising small Android apps to deliver company's marketing campaign.
13. Leading IT professionals team and technical support & Keep records of repairs times and duration, downtime, changes and updates to use it as KPIs for department appraisal.
14. Coordinate and support in solving of critical and emergency situations.
1. Planning Troubleshooting Projects.
2. Participate in Troubleshoots problems with computer systems and Servers Windows 2003 environment, including troubleshooting hardware and software, email Exchange Server 2007, network and peripheral equipment problems, makes repair and corrections where required.
3. Our clients were Hotels, Sports Clubs, Resorts, Oil and gas Companies, Automotive Companies, Shipping companies, Factories, Civil Engineering Companies, Pharmaceutical Companies and even Government Authorities that gave me a wide background and a good experience in various fields.
4. Acts as a technician resource in assisting a team of technicians to resolve problems with equipment and data.
5. Implements solutions or cooperate with the outsource providers as required.
6. Planning, design, research and acquisition of new or upgraded hardware and software systems.
7. Maintains current hardware, software and network technology and recommends modifications as necessary.
8. Perform other duties of a similar nature of level.
1. Support & help staff in computer issues.
2. Installs, configures and upgrades Servers and Workstations operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.
3. Maintain and Troubleshoots problems with Servers and computers, including troubleshooting hardware and software, email, network and peripheral equipment problems; makes repair and corrections where required
4. Documenting problems, reasons, solution, and avoidance methods.
5. Network active and passive implementation.
6. Customize policies and security permissions through windows environment.
7. Ensure secured access and performance in all systems include Install and configure antivirus solution.
8. Implement and maintain Backup users' data solutions.
9. Monitor performance and reliability of servers and workstations.
10. Give hardware and software recommendations including helping users assess needs and providing justification for equipment and services.
1. Maintain servers, computers and printers.
2. Network active and passive implementation.
3. Configure network IP address, proxy, gateway, firewall rules and VLANs.
4. Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware.
5. Pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration
6. Troubleshoots problems with computer systems, including troubleshooting hardware and software, email, network and peripheral equipment problems; makes repair and corrections where required
7. Make hardware and software recommendations including helping users assess needs and providing justification for equipment and services.
1. Support & help staff in computer issues.
2. Backup users' data.
3. Monitor performance and reliability of servers and workstations.
4. Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration.
5. Installs, configures and upgrades operating systems and software, using standard business and administrative packages; may modify specific applications for use in operational departments.
6. Troubleshoots problems with computer systems, including troubleshooting hardware and software, email, network and peripheral equipment problems; makes repair and corrections where required.
7. Make hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services.
Master of Business Administration - MBA, major is Project Management.
Postgraduate Diploma in Information Technology
A Bachelor's degree in Business, Faculty of Commerce, Alexandria University.