warehouse operations manager
GRTC
Total years of experience :13 years, 5 Months
1.Warehouse Management:
1-Supervise and oversee all warehouse activities, including receiving, storage, and distribution of goods.
2-Ensure the timely and accurate processing of incoming and outgoing shipments.
3-Maintain inventory accuracy through regular cycle counts and reconciliation.
4-Optimize warehouse layout and organization for efficient space utilization.
5-Implement and enforce safety and security protocols within the warehouse.
6-Manage a team of warehouse staff, including hiring, training, and performance evaluations.
7-Monitor and control warehouse operating expenses to stay within budgetary constraints.
8-Collaborate with other departments to meet production and customer service goals.
2.Order Fulfillment:
1-Oversee the order processing and fulfillment operations to ensure on-time and accurate delivery of customer orders.
2-Monitor order picking, packing, and shipping processes to maintain quality and efficiency.
3-Implement strategies to reduce order errors and improve order accuracy.
4-Work closely with the sales and customer service teams to address order-related issues and special requests.
5-Manage order prioritization based on customer requirements and shipment deadlines.
6-Continuously analyze order fulfillment performance and recommend process improvements.
3.Fleet Management:
1-Manage the company's fleet of vehicles used for transportation and delivery.
2-Schedule and optimize delivery routes to ensure timely deliveries and cost efficiency.
3-Oversee vehicle maintenance, repairs, and fueling to keep the fleet in operational condition.
4-Monitor driver performance and adherence to safety and delivery standards.
5-Maintain accurate records of vehicle inspections, maintenance, and driver logs.
6-Ensure compliance with transportation regulations and safety standards.
7-Evaluate the need for additional vehicles or equipment to support growing business demands.
As the Operations Manager of JUMLA CLUB Co. since 2019, my responsibilities include
a wide range of operational and managerial duties.
Overseeing security operations, implementing policies and procedures, and ensuring
the safe and effective use of warehouse equipment.
Maintaining comprehensive documentation and accurate records of warehouse activities.
Developing warehouse operations systems that optimize product handling and
storage requirements, equipment utilization, inventory management, gate processes,
and shipping.
Supervising and controlling inventory and logistics, managing quality assurance,
inventory control, space management, logistics, floor productivity, and shipping, while
maintaining constant communication with management, staff, and vendors.
Enhancing the organization's internal capacity by growing the efficiency of existing
processes and procedures, identifying potential opportunities to reduce expenses,
and managing productivity and work standards.
Monitoring the financial and operational performance of each store, ensuring proper
implementation of merchandising and space planning guidelines, and strategic
planning and managing logistics, warehouse, transportation, and customer services.
Liaising and negotiating with suppliers, manufacturers, retailers, and consumers, and
keeping track of quality, quantity, stock levels, delivery times, transport costs, and
efficiency.
Arranging warehouses, cataloging goods, planning routes, and processing shipments
while supervising, coaching, and training the warehouse workforce to meet targets
for cost, productivity, accuracy, and timeliness.
Maintaining metrics and analyzing data to assess performance and implement
improvements, and ensuring compliance with laws, regulations, and ISO
requirements.
1-Oversee day-to-day operations support activities.
Ensure operational efficiency and adherence to processes.
Coordinate with cross-functional teams for seamless workflow.
2-Manage vendor relationships and procurement processes.
3-Optimize supply chain and inventory management.
4-Implement and monitor quality control measures.
5-Analyze operational data to identify areas for improvement.
6-Collaborate on budgeting and cost-saving initiatives.
7-Address and resolve operational issues promptly.
8-Foster a positive and collaborative work environment within the team.
1-Coordinate and monitor logistics operations.
2-Manage the transportation of goods and materials.
3-Liaise with suppliers, carriers, and other stakeholders.
4-Ensure timely and cost-effective delivery of products.
5-Track and analyze logistics performance metrics.
6-Handle documentation and compliance with regulations.
7-Resolve logistical issues and provide solutions.
8-Optimize routing and scheduling for efficiency.
9-Collaborate with internal teams to meet logistical goals.
10-Maintain accurate records and reports for analysis.
1-Coordinate the scheduling and maintenance of the fleet.
2-Monitor and track vehicle usage, mileage, and fuel consumption.
3-Manage vehicle inspections and maintenance schedules.
4-Ensure compliance with safety and regulatory standards.
5-Liaise with drivers to address fleet-related issues.
6-Optimize routing and dispatching for efficient operations.
7-Handle procurement and disposal of fleet assets.
8-Track and manage fleet-related expenses and budgets.
9-Implement policies for fuel efficiency and environmental impact.
10-Collaborate with other departments for seamless fleet integration.
Conducting thorough research to plan and develop tour itineraries.
Creating engaging presentations and delivering them to tour groups.
Providing expert advice on local sights and attractions to enhance the tourist experience.
Organizing and leading excursions, ensuring a smooth and enjoyable experience for all
participants.
Demonstrating strong problem-solving skills to resolve issues and ensure customer
satisfaction.
Providing language translation and interpretation services as needed to ensure effectively
communication with tourists from diverse backgrounds.
Transporting and accompanying tourists to various destinations, ensuring their safety
and comfort throughout the journey.
Conducting comprehensive research and developing detailed plans for tours.
Preparing and delivering engaging and informative presentations to tourists.
Providing valuable advice and recommendations to enhance the sightseeing experience
of tourists.
Organizing and leading excursions, ensuring the highest level of customer satisfaction.
Skillfully resolving issues that may arise during tours.
Providing translation and interpretation services as needed.
Safely transporting and accompanying tourists to various destinations.
Online courses
3.5 hours of MBA business tools that get results online course from Udemy
It was about costumer services field and how to be professional in your career
they applied some points to improve yourself as a tour guide
I have been studied ancient Egyptian history, Art,religion and monuments
it was about how to deal with costumers and how to introduce the highest quality of costumer service