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Ahmed Hanafy, RAN BO Support Engineer

Ahmed Hanafy

RAN BO Support Engineer ·Ericsson

Egypt

Bachelor's degree, Communications

Work experience

Total years of experience: 17 years, 2 months

RAN BO Support Engineer

April 2015 - Present

Ericsson

Cairo, Egypt

April 2015 - Present

1. EVO RNC Integration
2. RNC Expansion even by adding new boards or adding new subrack
3. RNCs and NodeBs Software upgrade
4. LTE DUS and baseband 5216 integration
5. Open Traces on RNC modules to help in solving KPIs problems
6. Troubleshooting any alarm or problem related to RNCs or LTE nodes
7. Working with all RNCs types (EVO, 3810, 3820)
8. Handling all customer cases and opening CSRs if needed and follow up with tier 2 or tier 1 teams till finishing the CSR (familiar with Ericsson tools Meties-SMS-CSRH-MHweb)
9. Handling all RF/performance monitoring/front office/customer complains trouble tickets regarding KPIs degradation and Node alarms in according to agreed SLA
10. Guiding field maintenance and support them on all Node problems
11. Integrate and Configure new 3G Nodes
12. Execute all RF change requests (adding relations - parameter setting ....)

Company industry:
Telecommunications
Job role:
Engineering

3G Integration Engineer

May 2014 - April 2015

SKY Group – Ericsson Egypt (Vodafone Project)

Cairo, Egypt

May 2014 - April 2015

1. IPRAN migration (Implement Iub and MUB Over IP )
2. Integrate and Configure new 3G Nodes (OSS Common Explorer/RAN Explorer/MOSHELL by OSS-RC) - All Ericsson RBSs (3000 - 6000).
3. Working in Modernization project for swapping 3000 cabinets to 6000 cabinets.
4. Configure HSPA 7.2 / 14.4 / 21 / 28.8 / 42 Mbps parameters for Node Bs.
5. Expand live 3G Nodes (E1’s: ATM / IMA & ETMC by MOSHELL).
6. Configure IP for ETM-FX card by Moshell.
7. Integrating 2nd and 3rd carriers
8. DUW cascading to increase the basedbandPool capacity on Node B

Company industry:
General Engineering Consultancy
Job role:
Engineering

2G/UMTS Radio Consultant

January 2014 - May 2014

Penta Consulting – Ericsson Kuwait (Wataniya Project)

Al Kuwait, Kuwait

January 2014 - May 2014

1. Creating Business Object Reports for BSC / RNC /Cell KPIs Monitoring
2. Monitoring 2G/3G networks KPIs on hourly basis spotting degradation cases through breakdown starting from BSC/RNC level down to single cells, performing basic investigation and contacting the responsible team to rectify the problem
3. Detecting the Worst performing cells and suggest a solutions to rectify its problem
4. Detecting the Low availability cells and determine its problem and contacting the responsible team to rectify the problem
5. Detecting Sleeping cells on the network and determine its problem and contacting the responsible team to rectify the problem
6. Familiar with Business object, Ericsson Oss and Winfiol

Company industry:
Telecommunications
Job role:
Engineering

Performance Acceptance Engineer

October 2013 - January 2014

MAG Consulting - Vodafone Misr Project

Cairo, Egypt

October 2013 - January 2014

1. Acceptance of 2G and 3G sites after any Radio action and reporting its status and suggest solutions for the problematic sites
2. Coordinate with Integration and the optimization Teams to keep tracking the problematic sites to improve the Network KPIs
3. Familiar with Business object, M2000 and TEMS

Company industry:
Telecommunications
Job role:
Engineering

Performance Monitoring Engineer

April 2013 - October 2013

Shabakkat Egypt - Etisalat Misr Project

Cairo, Egypt

April 2013 - October 2013

Monitoring Access and Core Network KPIs 24/7 to spot and escalate performance degradation issues to appropriate teams.

1. 2G /3G Network Monitoring (Ericsson and ZTE)
i. Monitoring 2G/3G networks on hourly basis spotting degradation cases through breakdown starting from BSC/RNC level down to single cells, performing basic investigation and contacting the responsible team to rectify the problem
ii. Generating the following daily reports
* Sleeping Cells
* Low Availability Cells
* Worst Performing cells
2. Core Network Monitoring (CS Core for Ericsson and PS Core for ZTE)
3. Provide training and guidance to the new team members.

Company industry:
Telecommunications
Job role:
Engineering

Performance Monitoring Engineer

June 2012 - April 2013

Ericsson Egypt - Etisalat Misr Project

Cairo, Egypt

June 2012 - April 2013

Monitoring Access and Core Network KPIs 24/7 to spot and escalate performance degradation issues to appropriate teams.

1. 2G /3G Network Monitoring
 Monitoring 2G/3G networks on hourly basis spotting degradation cases through breakdown starting from BSC/RNC level down to single cells, performing basic investigation and contacting the responsible team to rectify the problem
 Generating the following daily reports
• Sleeping Cells
• Low Availability Cells
• Worst Performing cells
2. Core Network Monitoring
3. Provide training and guidance to the new team members.

Company industry:
Telecommunications
Job role:
Engineering

Field Maintenance engineer

November 2009 - June 2012

Outsourced to Etisalat Misr

Other

November 2009 - June 2012

1. Maintenance of ERICSSON equipments (2G, 3G, Microwave links)
2. Fault tracing and localization using the test equipments - Site master -
and loops techniques.
3. Expansion of 3G equipments.
4. Provide training and guidance to the new team members.

Company industry:
Telecommunications
Job role:
Maintenance, Repair, and Technician

Installation and Commissioning Engineer

April 2009 - November 2009

2N Communications

Other

April 2009 - November 2009

1. Lead a team consists of technicians and a driver.
2. Installation of the indoor equipments
- BTS: HUAWEI (2G & 3G) and Nokia Siemens (3G)
- Microwave: RTN, NEC and SIAE
3. Installation of outdoor equipments (Antennas - Feeders).
4. Configuration of the BTS and The Microwave links using suitable software
5. Provide training and guidance to the new team members.

Company industry:
Telecommunications
Job role:
Engineering

Education

كلية الهندسة - جامعة القاهرة

May 2007

May 2007

Bachelor's degree, Communications

Egypt

Skills

Indoor
Expert
Indoor
Expert
Installation
Expert
Installation
Expert
Commissioning
Expert
Commissioning
Expert
2G
Expert
2G
Expert
Core Network
Expert
Core Network
Expert
Computer Skills
Expert
Computer Skills
Expert
Microcontroller
Intermediate
Microcontroller
Intermediate
Visual Basic
Intermediate
Visual Basic
Intermediate
Python
Intermediate
Python
Intermediate
Indoor
Expert
Indoor
Expert
Installation
Expert
Installation
Expert
Commissioning
Expert
Commissioning
Expert
2G
Expert
2G
Expert
Core Network
Expert
Core Network
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Training
3G Advanced troubleshooting course
Ericsson Egypt
Aug 2015
IP essential
Ericsson Technical Certification Program
Dec 2015
6000 RBS families
Ericsson Egypt
Oct 2011
Technical overview about Traffic Node
Ericsson Egypt
May 2010