Operations Manager
OMAN UNITED AGENCIES LLC
Total years of experience :22 years, 8 Months
Subsidiary of Emirates Leisure Retail Group Jan 2017 Till Nov 2018 Manage southern region on trade customers, responsible for developing and executing strategies to achieve key annual business objectives and plans. Develop regional retail business to achieve budgeted key
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Maintains efficiently operated & profitable F&B outlets (22 outlets operates on various concepts) Maintains cost efficient operated outlets & implement cost efficient tactics Anticipate, Plan & execute agreed strategies of F&B department Develop associates, products and maintains qualities. Achives ISO & HACCP external audits certifications
. Successfully
Carried out the pre-opening tasks of F&B outlets at Dubai Airports Concourse B Set and coordinate with projects department executing F&B outlets setting up projects inline to agreed plans Design F&B Service Manuals &Train staff during pre-opening process
• Monitor Arrivals Reservations and rooms blocking allocations Actively meets VIP's arrivals Inspect blocked rooms and ensure amenities are placed accordingly Maximize Rooms occupancy, revenues & Handle guests concerns Monitor hotel staff performance efficiency and duty
. punctuality
• Performs Fine dining services with Flamed & carved A la Carte menu dishes & Gueridon Services Monitor Service stations and ensures associates deliver services as agreed standards Train associates and ensure duties are carried out completely
1 year 1 month) Cairo Assist Chef Baker in bakery items productions Bake and handle productions as assigned by executive pastry Chef
Perform technical training's and tasks awareness across F&B department segments Execute development action plans of various F&B departments Initiates training's reports and development recommendations
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Major studies of kitchen management
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