Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Ahmad Hassanien, Logistics Operations Manager

Ahmad Hassanien

Logistics Operations Manager·AMMAR Logistics Services

Saudi Arabia

Bachelor's degree, Business and Administrative Sciences

Work experience

Total years of experience: 15 years, 10 months

Logistics Operations Manager

January 2023 - Present

AMMAR Logistics Services

Riyadh, Saudi Arabia

January 2023 - Present

• Led optimization of returns through strategic management and direction of distribution operations.
• Managed a team of 150 drivers to ensure successful completion of daily deliveries.
• Monitored logistics performance, identified improvement opportunities, and implemented enhancements.
• Negotiated transportation and logistics contracts to minimize shipping costs.
• Oversaw logistics budgets and forecasting to achieve cost-effective operations.
• Facilitated contracting with new clients to expand business opportunities.
• Conducted monthly training sessions for drivers to enhance skills and improve performance.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Delivery Operation Manager

January 2020 - December 2022

Americana Group - Saudi Arabia

Jeddah, Saudi Arabia

January 2020 - December 2022

• Monitored customer quality metrics, implemented proactive resolutions, and restored acceptable levels.
• Integrated new technologies and best practices to enhance delivery operations.
• Scheduled fleet working hours for optimal efficiency.
• Developed strategic growth plans to drive sales across Western Region.
• Implemented business strategies that resulted in increased revenue.
• Tracked employee attendance and punctuality, swiftly addressing repeat issues to prevent long-term habits.
• Conducted Cost per order counts and compared them with budget projections.
• Setting plans based on forecasted orders Collaborated with marketing team to develop effective marketing strategies.
• Trained and guided the drivers to maintain high productivity and performance levels.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Delivery Online App. Accounts Manager

November 2018 - December 2019

Shawaya House

Riyadh, Saudi Arabia

November 2018 - December 2019

• Identified potential partnership opportunities and established mutually beneficial business connections.
• Assessed marketing campaigns and verified their alignment with outlined specifications, providing recommendations
• Generated comprehensive financial and operational reports to support management in developing effective business strategies.
• Negotiated favorable rates to reduce costs and developed marketing plans to increase sales.
• Provide training and coaching to team members on various applications to enhance their skills and productivity
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Home Delivery Manager

January 2017 - October 2018

United Food

Riyadh, Saudi Arabia

January 2017 - October 2018

• Efficiently managed and organized vehicle records, schedules, and completed orders.
• Reviewing the number of orders in weekly basis to implement process improvements that resulted in significant expense reduction.
• Negotiating contracts with external Supplier and securing favorable rates for facility leases, thereby minimizing costs for the company.
• Actively collaborated with operations and marketing teams to develop effective strategies to increase in delivered transactions
Company industry:
Food & Beverage Production
Job role:
Administration

Delivery Assistant Manager (McDonald's Project)

March 2014 - December 2016

Smart Link BPO Solutions

Riyadh, Saudi Arabia

March 2014 - December 2016

• Completed and submitted logs and paperwork every day to maintain records.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Monitor Stores and Call Center Performance.
• Updating Trade Zone to reduce Drive Time.
• Put the drivers schedule and distribution
Company industry:
Business Support Services
Job role:
Management

Sr. Projects Coordinator

February 2013 - March 2014

Smart Link BPO Solutions

Riyadh, Saudi Arabia

February 2013 - March 2014

• Follow up on the project employees and address their requirements.
• Carry out the process of attracting talents to fulfil the project's needs.
• Trained new employees on the project's work mechanism.
• Prepare daily reports on employee performance for each project.
• Create employee payrolls and obtain approval from project management.
Company industry:
Business Support Services
Job role:
Administration

Data Quality Assurance Analyst (SCECO Project)

February 2012 - February 2013

Smart Link BPO Solutions

Jeddah, Saudi Arabia

February 2012 - February 2013

• Monitoring employee performance to ensure good service.
• Preparing daily, weekly and monthly reports and discussing the performance of each employee individually.
• Recognition the best employees during the month.
• Developing the service process to keep pace with changes in the business.
• Providing training and guidance to employees.
Company industry:
Business Support Services
Job role:
Quality Control

Call Center Supervisor

April 2011 - January 2012

Dar Al-Hayat Newspaper

Riyadh, Saudi Arabia

April 2011 - January 2012

• Oversaw employee performance to foster accurate prioritization and achievement of sales Target.
• Monitored call quality and provided individual feedback to enhance performance.
• Supervising 45 Agents in providing excellent customer service to callers requiring assistance.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Agents Scheduling Based on Forecasting Plan
Company industry:
Journalism
Job role:
Customer Service and Call Center

Sales Specialist

August 2010 - March 2011

Mobaily telecome

Riyadh, Saudi Arabia

August 2010 - March 2011

• Visiting the expected Customers to offer the product for them.
• Followed up with customers after completed sales to assess satisfaction and resolve service concerns.
• Created and implemented sales strategies to successfully meet company targets.
• Generated weekly and monthly reports on sales performance.
Company industry:
Telecommunications
Job role:
Sales

Education

Yarmouk University

July 2010

July 2010

Bachelor's degree, Business and Administrative Sciences

Jordan

GPA (percentage): 65.5%

GPA (percentage): 65.5%

View attachment

Skills

Workshop Delivery
Expert
Workshop Delivery
Expert
Product Delivery
Expert
Product Delivery
Expert
Operation
Expert
Operation
Expert
Logistics
Expert
Logistics
Expert
Management
Expert
Management
Expert
Typing very well (Arabic, English)
Expert
Typing very well (Arabic, English)
Expert
Microsoft Office (Word, Excel, PowerPoint)
Expert
Microsoft Office (Word, Excel, PowerPoint)
Expert
Enjoying a competitive environment
Expert
Enjoying a competitive environment
Expert
Adaptable to new situations
Expert
Adaptable to new situations
Expert
Able to work individually or in a team
Expert
Able to work individually or in a team
Expert
Attention to details
Expert
Attention to details
Expert
Able to work under pressure
Expert
Able to work under pressure
Expert
Proactive and assertive
Expert
Proactive and assertive
Expert
High energy levels
Expert
High energy levels
Expert
Open minded and non-judgmental
Expert
Open minded and non-judgmental
Expert
Flexible & approachable
Expert
Flexible & approachable
Expert
Good listener
Expert
Good listener
Expert
Ability to prioritize tasks
Expert
Ability to prioritize tasks
Expert
Ability to multitask and manage conflicting demands
Expert
Ability to multitask and manage conflicting demands
Expert
Proven sales and negotiation skills
Expert
Proven sales and negotiation skills
Expert
Punctual and well presented
Expert
Punctual and well presented
Expert
logistics management
Expert
logistics management
Expert
logistics planning
Expert
logistics planning
Expert
operation
Expert
operation
Expert
logistics
Expert
logistics
Expert
Key Account Management
Expert
Key Account Management
Expert
Microsoft Windows
Expert
Microsoft Windows
Expert
Typing
Expert
Typing
Expert
Arabic
Expert
Arabic
Expert
Training
Expert
Training
Expert

Languages

Arabic

Native Speaker

English

Expert

Memberships

Association of change management professionals (ACMP)

member

October 2022

Training and Certifications

Certifications
Service Leadership Workshop
Aug 2016
Nano Tips to Sharpen your Critical Thinking
Jun 2023
Leading with Vision
Jun 2023
Nano Tips to Sharpen Your Critical Thinking
Jun 2023
leading with Vision
Jun 2023
Training
Service Leadership Workshop
Ron Kaufman
Aug 2016
Training in the Microsoft approved course Maintaining a Microsoft Windows server 2003 Environment
جامعة اليرموك
Jul 2007
Training in the Microsoft approved course Managing a Microsoft Windows server 2003 Environment
جامعة اليرموك
Jul 2007
مهارات ادارية
مهارات
Apr 2010
Training in the Microsoft approved course Implementing a Microsoft Windows server 2003 Network Infra
جامعة اليرموك
Aug 2007

Hobbies and interests

قراءة الروايات
كرة القدم
الجري
السباحة