Operations Manager
Archimedia
مجموع سنوات الخبرة :16 years, 11 أشهر
• Maintain the master project plan showing all open projects with time plans and milestones.
• Provide planning direction, and coordination for all project activities while achieving optimum use of personnel, equipment, materials, and facilities.
• Ensure all projects are delivered on time, to budget, to specification and to Archimedia standards.
• Directly oversee a small number of significant projects requiring a high level of communications and coordination.
• Manage the personnel resources of the operations team including performance reviews and future resources planning.
• Ensure that all projects undergo a kickoff design review and ongoing operational reviews with the senior project team present at both.
• Ensure that project communications are handled in an efficient and expedient manner by all Operations staff.
• Mentor and supervise the Project Managers and installation teams including helping subordinates to set their goals and objectives twice every year.
• Work with the Regional Technical Director and Regional Operations Director to research, suggest, develop and implement new technical strategies.
• Attend site as required to ensure that customer expectations are being managed.
• Work in conjunction with the Regional Operations Director to specify and indicate ways of strategy improvement and implementation.
• Proactively manage and communicate with clients to ensure high level of Customer Satisfaction.
• Prepare and control department budget, forecast operation costs, and direct preparation of budget requests and resources allocation.
• Ensure compliance of company policies, procedures, and objectives within the Operations team.
• Accountable for ensuring the agreed annual realized revenue (target) is achieved.
• Responsible for the coordination and implementation of all aftercare and maintenance programs.
• Responsible for ensuring that the KSA Showroom is fit for purpose.
Planning current & accurate project information to facilitate resource planning and revenue management.
Coordinated between logistics, finance and operations.
Document all installation procedures & technical information to maintain a database for future upgrades.
Supervise technical team to ensured timely delivery and seamless integration of the deliverable.
Act as onsite supervisor, guided execution teams in executing & delivering assigned projects within time & quality.
Conducted periodic technical training for team members.
Train clients on system usage.
Managed all customer service support & schedules.
Generated monthly & quarterly team appraisal and assessment reports.
Supervise and manage site installation.
Find solutions for any problems in project.
- Acceptance Engineer.
Job Description:
Check site quality after finish all installation and accept before deliver to Contractor.
- Site Construction and Telecom Engineer.
- Acquisition Coordinator for Ericsson project.
- L.O.S Engineer (Check line of site supervision of construction).
- Auto Cad Designer.
Job Description:
Pre design of station construction
- Acquisition & Construction Coordinator.
- Site Acquisition Engineer for Vodafone, Mobinil and Etisalat sites.
- L.O.S Engineer.
Job Description:
Acquisition Eng. SF2, SF4 and L. O .S report.
Pre design of mobile station.
Check line of site Supervision of construction.
- Auto Cad Designer.
- Learning how to make sweep test for Vodafone and Etisalat telecommunication sites.
- Network Design and troubleshooting.
- Hardware and software troubleshooting.
Dealing with Electronics circuits, Sensors, Alarm system and applying my studies..
Main training was in the electronincs and alarm system.
Dealing with PLC and applying my studies.
Also worked with the instrumentation in Gas field.
Network Design and troubleshooting.
Hardware and software troubleshooting.
Helpdesk.
Network helpdesk.
Hardware & Software troubleshooting.
Hardware Pre Sales.