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Ahmed Hussein Abdel Fattah, service manager

Ahmed Hussein Abdel Fattah

service manager·universal motors agencies

Saudi Arabia

Bachelor's degree, Automotive engineering

Work experience

Total years of experience: 18 years, 4 months

service manager

August 2021 - Present

universal motors agencies

Dammam, Saudi Arabia

August 2021 - Present

managing the main service outlet in the eastern region.
proven track record in achieving service KPIs (CSI, FIRFT, SERVICE SALES)
managing staff of 38 member

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Strategic Planning And Development Manager

December 2019 - May 2021

Autostop

Riyadh, Saudi Arabia

December 2019 - May 2021

Manages two service outlets and make a complete action plan for service development

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Management

Service manager

July 2015 - December 2019

Almansour Automotive Company

Cairo, Egypt

July 2015 - December 2019

Service manager for Almansour outlet

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Training manager

September 2014 - June 2015

Almansour Automotive Company

Cairo, Egypt

September 2014 - June 2015

Training manager for the main training center

Company industry:
Automotive Dealership & Distributor
Job role:
Training and Development

Quick service section head

January 2008 - August 2014

المنصور للسيارات

Cairo, Egypt

January 2008 - August 2014

Managing the quick service section

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Education

faculty of engineering - helwan university

May 2007

May 2007

Bachelor's degree, Automotive engineering

Egypt

GPA (percentage): 64%

GPA (percentage): 64%

B.S.C of automotive and tractors engineering

Skills

After sales
Expert
After sales
Expert
Technical Support
Expert
Technical Support
Expert
Automotive Engineering
Expert
Automotive Engineering
Expert
Service Development
Expert
Service Development
Expert
Training
Expert
Training
Expert
Operations management
Expert
Operations management
Expert
Technical training
Expert
Technical training
Expert
Service outlets planning
Expert
Service outlets planning
Expert
Service management
Expert
Service management
Expert
Service development
Expert
Service development
Expert
Training
Expert
Training
Expert
after sales management
Expert
after sales management
Expert
warranty management
Intermediate
warranty management
Intermediate
After sales
Expert
After sales
Expert
Technical Support
Expert
Technical Support
Expert
Automotive Engineering
Expert
Automotive Engineering
Expert
Service Development
Expert
Service Development
Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Training
training course
bosch training academy
Aug 2006
technical course
Mercedes benz training academy
Jul 2003

Hobbies and interests

travel