أحمد إسماعيل, Cloud Service Implementation Senior Manager

أحمد إسماعيل

Cloud Service Implementation Senior Manager

Oracle Egypt

البلد
مصر - القاهرة
التعليم
ماجستير, Management of Technology
الخبرات
27 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :27 years, 8 أشهر

Cloud Service Implementation Senior Manager في Oracle Egypt
  • مصر
  • أشغل هذه الوظيفة منذ فبراير 2006

• Develops effective working relationships with external customers.
• Supports team members' training and development needs.
• Removes obstacles to move the work forward and get efforts back on track. • ensuring the execution of specific strategic functions and implementing high-end, business-wide, critical strategy. Provides guidance, planning and direction for business unit(s) and proactively allocates resources and time for the business units or functions they support.
•Manage the escalations tars which coming to the team from the Customers in order to manage the incident and put an optimal action plan to solve the issues •Prepare a weekly report to the top management to show the status of the work Using KPIs •Solve and Troubleshooting any problem related to any oracle product for oracle Global customer •Prepare the Training plan
• Prepare the appraisal for the stuff •Ranking OD team globally
•Manage the Arch/Installing and upgrading for Oracle Products and application Tools.
• Lead ISO 20K "IS" globally, "Process, Risk Assessment, New strategy, ..etc"

Senior IS Consultant (Oracle Product - Qatar Sector) في Mannai Trading Corporation - QSA
  • قطر - الدوحة
  • أغسطس 2004 إلى فبراير 2006

•Installing and upgrading the Oracle server and application tools. •Install Application Server 10g •Install E-Buisness Suite 11i, Upgrade, Apply Cumulative Patches, Clone, Upgrade •Install Oracle Collaboration Suite v.9041 •Creating new database. •Allocating system storage and planning future storage requirements for the database system •Creating primary database storage structures (tablespaces) after application developers have designed an application •Creating objects like (tables, views, indexes) once application developers have designed an application •Modifying the database structure, as necessary, from information given by application developers •Enrolling users and maintaining system security •Ensuring compliance with your Oracle license agreement •Controlling and monitoring user access to the database •Monitoring and optimizing the performance of the database •Planning for backup and recovery of database information •Maintaining archived data on tape •Backing up and restoring the database •creating DR site. •Contacting Oracle Corporation for technical support. Project manager of doha & west asian games - All banks in qatar - The Group - All Government Institute(MMAA-MPUA-GOIC..etc) - Toyta Crolla Group - Nissan Sunny Group

SENIOR DATABASE ADMINSTRATOR&Database Center Manager (ORACLE-MYSQL-SQLSERVER) في Nile OnLine
  • مصر - القاهرة
  • مارس 2001 إلى أغسطس 2004

•DBA Adminstration Tasks. •Day-to-day operations of production data center environments. Develops and implements plans and budgets for operation and staff utilization. Responsible for running a 24x7x365 operation to meet service level agreements (SLAs) for internal and external customers. Systems monitoring, backups, storage, job scheduling, and systems management reporting. Negotiates contracts with vendors. Tracks and maintains inventory for equipment, licenses, software, and related items. Leads teams of system administrators, database administrators, and computer operators.

DBA-BACKUP OF SYSTEM ADMINISTRATOR في COMMERCIAL INTERNATIONAL BANK
  • مصر
  • ديسمبر 1997 إلى مارس 2002

:•Installing and upgrading the Oracle server and application tools •Installing Unix Aix 4.3.2 •Allocating system storage and planning future storage requirements for the database system •Creating primary database storage structures (tablespaces) after application developers have designed an application •Creating primary objects (tables, views, indexes) once application developers have designed an application •Modifying the database structure, as necessary, from information given by application developers •Enrolling users and maintaining system security •Ensuring compliance with your Oracle license agreement •Controlling and monitoring user access to the database •Monitoring and optimizing the performance of the database •Planning for backup and recovery of database information •Maintaining archived data on tape •Backing up and restoring the Database.

SYSTEM DEVELOPER – BACKUP OF DBA في MILITARY FACTORY 200
  • مصر
  • ديسمبر 1996 إلى ديسمبر 1997

•Creating and Modifying applications (CIIM AVALON) and
Responsible for Inventory, Purchasing, Quality Assurance, Shop Floor Control and Fixed Assets Modules.
•Creating new database. •Allocating system storage and planning future storage requirements for the database system •Creating primary database storage structures (tablespaces) after application developers have designed an application •Creating objects like (tables, views, indexes) once application developers have designed an application •Modifying the database structure, as necessary, from information given by application developers •Enrolling users and maintaining system security •Ensuring compliance with your Oracle license agreement •Controlling and monitoring user access to the database •Monitoring and optimizing the performance of the database •Maintaining archived data on tape •Backing up and restoring the database.

System Developer في QUEST INTERNATIONAL COMPANY
  • مصر
  • فبراير 1996 إلى أبريل 1996

: •Designing Modules by using Access for Data Entry.

الخلفية التعليمية

ماجستير, Management of Technology
  • في Nile University
  • ديسمبر 2011

Get 75% scholarship because of my achievements and awards got during my career path

دبلوم, ISO/IEC 20000
  • في Oracle
  • مارس 2010

Internal Auditor

دبلوم, OCP 10g
  • في Oracle Egypt
  • فبراير 2008
دبلوم, ITIL Foundation certificate
  • في Prime Soft
  • مارس 2007

Grade : Pass Ratio : 100%

دبلوم, ITIL Mock Foundation
  • في Oracle Egypt
  • يناير 2007

ITIL Foundation certificate in oracle egypt Grade : Pass Ratio : 75%

بكالوريوس, Good
  • في Ain Shams University
  • مايو 1996

Faculty of Commerce

Specialties & Skills

Project Management
ISO 20000
Soft Skills
IT Management
Database Administration (ORACLE 7,8i,9i,10g,11g RAC, RMAN, DataGuard, Tunning, Arch)
DataBase Warehouses
Oracle Enterprise Manager Tools
Network Essentials
Developer2000
MSOFFICE
APPS Administartion 11.5.10.2 & R12 Installation, Upgrade,Apply Cumulative Patches, Clone
Application Server, SOA, Weblogic
UNIX Platforms (AIX,HP,Linux,SUN,HP 'PA RISC-Itanium', HPTRU 64, SUN SPARC
IT Management
HYPERION
Stellent
SAAS, PAAS, IAAS, DAAS, JAS
Public Cloud

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
مبتدئ

العضويات

International Association for Management of Technology
  • Association Member in IAMOT
  • July 2011