Area general manager
Amer group
Total years of experience :32 years, 10 Months
Food and Beverage Management
Creating new restaurants brands
Business plans / Feasibility study
Site evaluation
Menu creation, development and engineering
Staff hiring and training
All operational manuals and system procedures
Marketing and accounting support
Full management of all operational aspects of all the company operations
•Full knowledge of all aspects of the catering business starting from the Kitchen operations, through to efficient planning of the staffing level required for each operation and guest contact.
•Solid awareness of food safety and HACCP policies.
•Strong focus over the cost aspects of the business including strong command over menu engineering, waste management controls and alternative products substitution to minimize cost whilst maintaining client satisfaction.
•Prepare annual budgets for the various sites and monitor the actual performance against budget on monthly basis to identify any variances and take appropriate action.
•To give the company vision, direction and leadership to the formulation and achievement of its strategies and objectives, ensuring company is provided with the proper business planning, finance and human resources to develop and maintain its services, hence positioning in the markets in which it operates.
•Responsible for the overall management and administration of the company services. Also to recruit the most reputable principals in the world to tie in the projects he spotted to execute. •Assures the organization positive image
• Build up community relations and public relations to maintain organization positive image
• Conducting “unit review” by checking all the managed operations sites to comply with the food safety standards, HACCP and ISO 22000 implementation.
• Render reports to the Group CEO
➢ December 2003-Till July 2011 OperationsGeneral Manager
Compass Egypt is the local subsidiary of UK based Compass Group the world's leading provider of contract catering and support services. Compass Group is listed company in the UK stock exchange and is amongst the top 25 FTSE companies.
Compass Egypt became the leader in the local market by combining Compass Group world class standards with local solutions tailored for the needs of the local market
KPI'S
• Full management of all operational aspects of all the company operations in 5 different business sectors namely: Business and Industry (B&I), Camps, Education, Healthcare and Party Catering through a team of over 700 employees.
• Handle a large client portfolio ranging from the biggest multinationals such as P&G, Nestle, Nissan, General Motors and Pfizer to large camps with over 1000 pax such as Pharaoh Golden Mines.
• Successfully maintained over 95% client retention rate over the last 2 years.
• Full knowledge of all aspects of the catering business starting from the Kitchen operations, through to efficient planning of the staffing level required for each operation and guest contact.
• Solid awareness of food safety and HACCP policies to ensure serving of over 6000 meals per day with the highest hygiene standards set by Compass Group.
• Strong focus over the cost aspects of the business including strong command over menu engineering, waste management controls and alternative products substitution to minimize cost whilst maintaining client satisfaction.
• Prepare annual budgets for the various sites and monitor the actual performance against budget on monthly basis to identify any variances and take appropriate action.
• Conducting "unit review" by checking all the managed operations sites to comply with the food safety standards, HACCP and ISO 22000 implementation.
➢ November 1995 - December 2002 General Manager
Americana, T.G.I. Friday's Egypt, Lebanon
➢ 1992 - 1995 Store& Training Manager
Almawared Food co., Taco Bell Kingdom of Saudi Arabia
➢ 1990-1992 Capitan in charge
Helnan Shepherd Egypt
➢ 1986-1990 Senior Capitan
Oberi Hotel Egypt
• Currently study PHD of Hotel Management, Helwan University (start date 2017)
• Diploma of Hotel Management,
• B.Sc, of Hotels and Tourism.