Total Years of Experience: 24 Years, 10 Months
February 2017
To Present
Director of Revenue
at Property Name
Location :
Greece
May 2015
To July 2016
Director of Revenue Management
at Radisson Blu Hotel
Location :
Togo
Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Exploring Business Opportunities - Exploring opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements.
Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.
Aligns Strategy and Market Trends - Updating market knowledge and aligning strategies and approaches accordingly.
Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
Monitoring Actual vs. Projected Sales - Compiling information, analyzing and monitoring actual sales against projected sales.
Plans Strategy and Management Meetings - Attend the weekly Strategy meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
Executing on a Strategy - taking a predetermined strategy and driving the execution of that strategy.
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
Meeting the Needs of Key Stakeholders - Understanding and meeting the needs of key stakeholders (owners, corporate, guests, etc.).
Generating and Delivering Accurate and Timely Results - Generating and providing accurate and timely results in the form of reports, presentations, etc.
Exploring Business Opportunities - Exploring opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements.
Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.
Aligns Strategy and Market Trends - Updating market knowledge and aligning strategies and approaches accordingly.
Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
Monitoring Actual vs. Projected Sales - Compiling information, analyzing and monitoring actual sales against projected sales.
Plans Strategy and Management Meetings - Attend the weekly Strategy meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
Executing on a Strategy - taking a predetermined strategy and driving the execution of that strategy.
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
Meeting the Needs of Key Stakeholders - Understanding and meeting the needs of key stakeholders (owners, corporate, guests, etc.).
Generating and Delivering Accurate and Timely Results - Generating and providing accurate and timely results in the form of reports, presentations, etc.
January 2014
To May 2015
Director of Revenue Management
at Corinthia Hotel
Location :
Kenya
November 2011
To December 2013
Director of Revenue Strategy
at Tamani Hotel Marin
Location :
United Arab Emirates - Dubai
Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Exploring Business Opportunities - Exploring opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements.
Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.
Aligns Strategy and Market Trends - Updating market knowledge and aligning strategies and approaches accordingly.
Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
Monitoring Actual vs. Projected Sales - Compiling information, analyzing and monitoring actual sales against projected sales.
Plans Strategy and Management Meetings - Attend the weekly Strategy meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
Executing on a Strategy - taking a predetermined strategy and driving the execution of that strategy.
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
Meeting the Needs of Key Stakeholders - Understanding and meeting the needs of key stakeholders (owners, corporate, guests, etc.).
Generating and Delivering Accurate and Timely Results - Generating and providing accurate and timely results in the form of reports, presentations, etc.
Exploring Business Opportunities - Exploring opportunities that drive profit, create value for clients, and encourage innovation; challenging existing processes/systems/products to make improvements.
Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.
Aligns Strategy and Market Trends - Updating market knowledge and aligning strategies and approaches accordingly.
Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
Monitoring Actual vs. Projected Sales - Compiling information, analyzing and monitoring actual sales against projected sales.
Plans Strategy and Management Meetings - Attend the weekly Strategy meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
Executing on a Strategy - taking a predetermined strategy and driving the execution of that strategy.
Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Achieving/Exceeding Goals - Achieving and exceeding goals including performance goals, budget goals, team goals, etc.
Meeting the Needs of Key Stakeholders - Understanding and meeting the needs of key stakeholders (owners, corporate, guests, etc.).
Generating and Delivering Accurate and Timely Results - Generating and providing accurate and timely results in the form of reports, presentations, etc.
July 2008
To September 2011
Director
at E-commerce
Location :
United Arab Emirates
March 2006
To July 2008
Complex Ecommerce Manager
at Starwood Hotels Abu Dhabi
Location :
United States
Property Name : La Residence Des Cascades
November 2004
To March 2006
Revenue Manager
at Hotel Opening
Location :
Egypt
March 2002
To July 2004
Reservations Manager
at Beach Rotana Hotel & Towers
Location :
United Arab Emirates
Provides revenue analysis functional expertise and leadership to general managers, property leadership
teams and market sales leaders.
Extracts and analyzes data in order to draw viable/actionable business conclusions.
Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - 3-month
and 6 month, long range and budget.
Prepares budgets for transient, group and catering.
Manages all revenue, profit and demand data associated with rooms and function space.
Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
Provides recommendations to improve effectiveness of revenue analysis processes.
Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise
partners/owners.
Promotes and protects brand equity.
Participates in quarterly brand regional reviews.
Contributes to development of hotel sales goals, pricing and selling strategy and customer information.
Interviews and hires management and hourly associates with the appropriate skills to meet the business
needs of the unit.
Utilizes all available on the job training tools for associates.
Communicates performance expectations in accordance with job descriptions for each position and
monitors progress.
Conducts hourly associate performance appraisals according to Standard Operating Procedures.
Administers the performance appraisal process for direct report managers.
Administers bonus and incentive programs.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the
same within the team.
Solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and
address associate problems and concerns.
Develops strong partnerships with local organizations to further increase brand/product awareness.
Develops strong community and public relations by maintaining property participation in local, regional
and national tradeshows and client events.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer
and monitoring their satisfaction before and during their program/event.
Develops sales goals and strategies and verifies alignment with the brand business strategy.
Coaches’ leaders of revenue generating departments in developing effective revenue strategies and
setting aggressive goals that will drive the property's financial performance.
Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for
associates.
Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within
the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively
position and market the property.
Manages the marketing budget to enable development of property specific campaigns, promotions and
collateral to drive revenue and meet property objectives.
teams and market sales leaders.
Extracts and analyzes data in order to draw viable/actionable business conclusions.
Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space - 3-month
and 6 month, long range and budget.
Prepares budgets for transient, group and catering.
Manages all revenue, profit and demand data associated with rooms and function space.
Provides targeted and timely communication of results, achievements and challenges to the stakeholders.
Provides recommendations to improve effectiveness of revenue analysis processes.
Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise
partners/owners.
Promotes and protects brand equity.
Participates in quarterly brand regional reviews.
Contributes to development of hotel sales goals, pricing and selling strategy and customer information.
Interviews and hires management and hourly associates with the appropriate skills to meet the business
needs of the unit.
Utilizes all available on the job training tools for associates.
Communicates performance expectations in accordance with job descriptions for each position and
monitors progress.
Conducts hourly associate performance appraisals according to Standard Operating Procedures.
Administers the performance appraisal process for direct report managers.
Administers bonus and incentive programs.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the
same within the team.
Solicits feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and
address associate problems and concerns.
Develops strong partnerships with local organizations to further increase brand/product awareness.
Develops strong community and public relations by maintaining property participation in local, regional
and national tradeshows and client events.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer
and monitoring their satisfaction before and during their program/event.
Develops sales goals and strategies and verifies alignment with the brand business strategy.
Coaches’ leaders of revenue generating departments in developing effective revenue strategies and
setting aggressive goals that will drive the property's financial performance.
Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for
associates.
Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within
the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively
position and market the property.
Manages the marketing budget to enable development of property specific campaigns, promotions and
collateral to drive revenue and meet property objectives.
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