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Ahmed Khalid, Field Service Engineer

Ahmed Khalid

Field Service Engineer·Medtronic Saudi Arabia

Saudi Arabia

Bachelor's degree, Engineering – Electronics & Communications

Work experience

Total years of experience: 23 years, 2 months

Field Service Engineer

October 2018 - Present

Medtronic Saudi Arabia

Jeddah, Saudi Arabia

October 2018 - Present

- I’m working as a Field Service Engineer in the Western Region leading the responsibility of the Installation, Maintenance & Troubleshooting of Medtronic - MITG Electro-Surgical units such as Force FX, Force EZ, Force Triad, Ligasure, Force Argon, RapidVac, LS10, FX-8 & FT10 used in the open & laparoscopic surgeries as well as Elevision Laparoscopic Towers, Truclear Hysteroscopic Tissue Removal System & RFG2/RFG3 Closure Fast RF generators.
- I’m responsible for an installed base of more than 300 units in more than 8 cities in the Saudi Western region.
- I’m responsible for the spare parts stock & spare parts stock balance to decrease the machines down time & increase the quality of service.
- I provide the sales team with all the support they may need in marketing & promotion.

Company industry:
Other Healthcare Services
Job role:
Engineering

Senior Biomedical Engineer

September 2008 - September 2018

TAMER Group

Jeddah, Saudi Arabia

September 2008 - September 2018

- I was working as a Senior Biomedical Engineer in the Western Region leading the responsibility of the Installation, Maintenance & Troubleshooting of Medtronic - Covidien’s Electro-Surgical units such as Force FX, Force EZ, Force Triad, Ligasure, Force Argon, RapidVac, LS10 & FT10 used in the open & laparoscopic surgeries.
- I’m responsible for an installed base of more than 235 Electro-Surgical units in more than 8 cities in the Saudi Western region.
- I’m responsible for the spare parts stock & spare parts stock balance to decrease the machines down time & increase the quality of service.
- I’ve succeeded to win 3 service contracts exclusive in the western region.
- I provide the sales team with all the support they may need in marketing & promotion.
- I'm familiar with Logistics, Inventory & Sales Analysis as well.
- I’m assigned as the responsible engineer for installing; maintaining & troubleshooting Bard’s Arctic Sun 5000 Temperature Management System in the Western region.
- I’m assigned as the responsible engineer for installing; maintaining & troubleshooting BIOLASE’S WaterLase iPlus/MD, WaterLase Express, iLase, Epic 10 & Epic X dental systems in the Western region.

Company industry:
Other Healthcare Services
Job role:
Engineering

Service Support Engineer

April 2003 - August 2008

Medical Technology for Trading (TOSHIBA)

Alexandria, Egypt

April 2003 - August 2008

- I was working as a Service Engineer assuring high quality, performance & responsible for the Installation, Maintenance & Troubleshooting of the Magnetic Resonance Imaging systems, the CT systems & familiar with the X-Ray systems as well.
- I’m familiar with the KONICA Laser Printers used in the medical field.
- I’m also familiar with the KODAK wet Laser Printers used in the medical field.
- I’ve installed 5 Neusoft Open MRI systems in Egypt.
- I’ve participated in the installation of more than 10 TOSHIBA CT systems in Egypt.

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Service Support Engineer

April 2003 - August 2008

Medical Technology for Trading (Toshiba)

Alexandria, Egypt

April 2003 - August 2008

- I was working as a Service Support Engineer assuring high quality, performance & responsible for the Installation, Maintenance & Troubleshooting of the Magnetic Resonance Imaging systems, the CT systems & familiar with the X-Ray systems as well.
- I’m familiar with the KONICA Laser Printers used in the medical field.
- I’m also familiar with the KODAK wet Laser Printers used in the medical field.
- I’ve installed 5 Neusoft Open MRI systems in Egypt.
- I’ve participated in the installation of more than 10 TOSHIBA CT systems in Egypt.

Company industry:
Other Healthcare Services
Job role:
Engineering

Education

Faculty of Engineering- Alexandria university

July 2002

July 2002

Bachelor's degree, Engineering – Electronics & Communications

Egypt

EL NASR Boys School (EBS)

July 1997

July 1997

High school or equivalent, General Education (for General High School only)

Egypt

Skills

c.T
Expert
c.T
Expert
Internet & Networking
Expert
Internet & Networking
Expert
MRI
Expert
MRI
Expert
Radiology
Expert
Radiology
Expert
Electrical Maintenance
Expert
Electrical Maintenance
Expert
MS OS,MS Applications, Psbice, Electronic Workbench
Expert
MS OS,MS Applications, Psbice, Electronic Workbench
Expert
c.T
Expert
c.T
Expert
Electrical Maintenance
Expert
Electrical Maintenance
Expert
Radiology
Expert
Radiology
Expert
MRI
Expert
MRI
Expert

Languages

Arabic
Expert
English
Expert
French
Beginner

Training and Certifications

Certifications
Cisco Certified Network Associate (CCNA)
Cisco
Aug 2002 - Oct 2002