Marketing Consultant
BOGO Plus
Total years of experience :11 years, 5 Months
Design, execute marketing campaigns across all communication channels, including branding, Content Style Guidelines and tone of voice and monitoring outcomes.
Creating and executing marketing plans that help the company achieve its goals. This includes developing
strategies to increase brand awareness and customer loyalty, creating campaigns and content to increase
website traffic and engagement, and coordinating with other departments to ensure the successful
execution of the marketing plan.
Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics.
• Develop and monitor campaign budgets, Plan and manage social media platforms.
• Lead a team of content creators, SEO, digital marketing specialists and designers, to maximize the return on our activities.
• Handle sales of Mazda automotive, Yokohama tires.
• Follow up with the appropriate divisions as finance, logistics, marketing, after-sales services, and spare parts divisions to assure all transactions are completed accurately and on time.
• Conduct market research studies to monitor the competitor’s prices, marketing activities, and new products.
Responsible for developing Ford Trucks market researches, marketing plans as well as implementing trade show tool-kits, fact-sheets, branded RFPs. My role also included supporting brand marketing and execution of marketing communications programs. In addition to developing volume and market share forecasts and targets in cooperation with the sales team.
Responsible for developing, implementing and managing marketing researches and campaigns that promote a company and its products and services.
Monitor website and Facebook fan page, provide the agency responsible with all the latest updates, and make sure they reply to all the inquiries.
Manage a large volume of daily inbound and outbound interactions with
prospective Google business customers via phone and email - qualifying,
educating and connecting them with our Enterprise sales teams.
- Engage with reps and senior executives on our sales, marketing and
operations teams to design and execute experiments, initiatives and insights
programs that will drive changes to product, marketing and sales processes.
- Analyze and report on the top of the sales funnel to cross functional
executive stakeholders in sales and marketing.
Answer all customer’s inquiries about all bank’s products completely and
accurately.
- Handle complains until reaching the satisfaction of the client.
- Participate in many surveys concerning bank’s performance.
- Use customer service skills to optimize the opportunity of each customer
contact.
- Enter customer data and other relevant information into the call center
database as required.
- Participate in individual and team training /meetings in order to ensure that
knowledge is up to date.
- use the bank’s software and systems as AS400, AAIB web and MSCC’s to
answer client’s inquiries and needs concerning their cards \[either debit cards
or credit cards\] such as:
1. ATM cards, Visa cards, and Master Cards activation.
2. Pin reset.
3. Card closure.
4. Balance inquiry.
- Manage and maintain executives’ schedules.
- Manage general clerical duties including photocopying, fax and mailing
- Maintain electronic and hard copy filing system
- Retrieve documents from filing system
- Handle requests for information and data
- Resolve administrative problems and inquiries
- Schedule and coordinate meetings, appointments and travel arrangements
for managers or supervisors
- Coordinate and maintain records for staff, telephones, parking and petty
cash
International Marketing Degree
Faculty of Commerce
Zahraa Helwaan High School