Ahmed Mahmoud, IT Supervisor

Ahmed Mahmoud

IT Supervisor

Bayan Realty Co

Location
Saudi Arabia - Khobar
Education
Bachelor's degree, Computer
Experience
18 years, 8 Months

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Work Experience

Total years of experience :18 years, 8 Months

IT Supervisor at Bayan Realty Co
  • Saudi Arabia - Khobar
  • My current job since December 2009

Support LANs, WANs, network segments, Internet, and intranet systems.•
Maintain system efficiency.•
Ensure design of system allows all components to work properly together.•
Troubleshoot problems reported by users.•
Make recommendations for future upgrades.•
Maintain network and system security.•
Analyze and isolate issues.•
Monitor networks to ensure security and availability to specific users.•
Evaluate and modify system's performance.•
Maintain integrity of the network, server deployment, and security.•
Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical
considerations.

Design and deploy networks.•
Perform network address assignment.•

Pre Sales Network Engineer at ICCSolution
  • Saudi Arabia - Jeddah
  • June 2008 to November 2009

Meet with managers to discuss system requirements, specifications, costs and timelines.•
Develop and implement policies and procedures for computer systems & users. •
Assisting co-workers with everyday IT needs.•
Setting up new users and management of security, passwords and backup.•

Labtop Technical Support at Icc Group
  • Saudi Arabia - Jeddah
  • November 2007 to May 2008

Installing software or hardware .•
Maintaining and repairing equipment .•
Troubleshooting different computer issues .•
Determining and installing appropriate security measures .•
Receive & carry in laptop " ASUS " under warranty form end user and reported to service center . •
Providing technical support on-site or via phone or email .•

Network Technician at Ummr Information Technology ( UIT )
  • Saudi Arabia - Jeddah
  • May 2005 to June 2007

Design and install well-functioning computer networks, LAN / WLAN connections and cabling.•
Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network.•
Inspect LAN / WLAN infrastructure and fix minor or major problems/bugs.•
Test and configure software and maintain and repair hardware and peripheral devices.•
Evaluate network performance and find ways of improvement.•
Organize and schedule upgrades and maintenance without deterring others from completing their own work.•
Do regular data backups to protect the organization’s information.•
ProjectsProjects

Education

Bachelor's degree, Computer
  • at The Higher Institute of Computer , King Mariout
  • May 2002

The Accumulated Records of the four academic years , and a general evaluation Good

Specialties & Skills

Office Work
Firewalls
Hardware
Servers
Network Administration
COACHING
CUSTOMER SUPPORT
MONITORS
NETWORKING
TECHNICAL SALES
TROUBLESHOOTING
UPGRADES
social Media

Languages

English
Expert

Training and Certifications

Google Cloud Product Fundamentals (Training)
Training Institute:
Pluralsight
Date Attended:
September 2020
Duration:
2 hours
Bussiness Transformation With Google Cloud (Training)
Training Institute:
Pluralsight
Date Attended:
September 2020
Duration:
3 hours
Microsoft Teams ( 2019 ) (Training)
Training Institute:
Pluralsight
Date Attended:
August 2020
Duration:
3 hours
ITIL 4 Foundation: Service Value System (Training)
Training Institute:
Pluralsight
Date Attended:
August 2020
Duration:
2 hours
ITIL 4 Foundation: Core Concepts (Training)
Training Institute:
Pluralsight
Date Attended:
August 2020
Duration:
1 hour
Managing IT Services With ITIL (Training)
Training Institute:
Pluralsight
Date Attended:
August 2020
Duration:
1 hour
Effective Email Communication (Training)
Training Institute:
Pluralsight
Date Attended:
August 2020
Duration:
1 hour
SEO Fundamentals (Training)
Training Institute:
Pluralsight
Date Attended:
August 2020
Duration:
3 hours
Google Analytics For Creative Professionals (Training)
Training Institute:
Pluralsight
Date Attended:
August 2020
Duration:
4 hours
Architecting For Security on AWS (Training)
Training Institute:
Pluralsight
Date Attended:
May 2020
Duration:
5 hours
Architecting For Reliability on AWS (Training)
Training Institute:
Pluralsight
Date Attended:
April 2020
Duration:
4 hours