Trade Finance Officer
Gulf International Bank
Total years of experience :18 years, 5 Months
Responsible for processing all types of transactions Letter of Credit, Letter of Guarantee, Amendment, and collection transactions.
• Responsible for managing all Trade products transactions which are related to the Western Area clients.
• Enhance knowledge of clients and level of relationship.
• Handling/solving complicated requests/issues/escalations.
▪ Processing all transactions accurately and promptly ▪ Apply SAMA and GIB policy and procedures (dual custody, handling transactions, safekeeping). ▪ Demonstrate full job knowledge of tasks performed within the unit. ▪ Maintain a high level of professionalism with bank customers.
Checking internal accounts for the Branch.
▪ Examination-related document for deceased accounts.
▪ In charge of ATM claims for customers and non-customers of the bank.
▪ Ensure the completeness of SAMA inquiries/requests with the Branch.
▪ Responsible for validating ATM reconciliation daily.
▪ Responsible for customer issues resolved.
▪ Manage compliance and audit issues.
▪ Responsible for monitoring the discrepancies in all teller's transactions in the Cash operation branch.
Process payroll and all its related transactions for (Abdullatif Jameel Company)
▪ Customer care issues.
▪ Reconciliation of clearing and collection CHQs
▪ Responsible for cash drawer and all the functions that pertain to it. Balance cash drawers.
▪ Responsible for checking and monitoring the cashier's balance. If not, search for overage or shortage.
▪ Motivate the tellers, make sure they are hitting their goals and objectives.
▪ Responsible for training other tellers on operating a cash drawer and leading instructions on providing world-class customer services.
▪ Responsible for replenishing the automated teller's machines, transferring money to the vault, and auditing the vault, in conjunction
with another employee, regularly.
Implement all types of teller's transactions effectively and efficiently while following the department procedure manual, exploring
possibilities of cross-selling the existing bank products, and attracting new business.
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