Assistant Retail Sales Manager| Nabina Ceramic
Nabina Ceramic
Total years of experience :4 years, 11 Months
• In charge of ales of Hardware, Sanitary, Ceramic, Wood & other building material products
• Train and mentor staff about products and sales strategies
• Handle difficult customers and complaints.
• Plan, manage and implement sales actions to meet or exceed forecasted sales target.
• Follow up on collection of payments.
• Cataloguing customers concerns and comments.
• Handle logistics and delivery of purchase orders.
• Handle complaints and return of orders.
• Make and insure sales reporting and documentation.
• Present & sell company products and services to current and potential clients.
• Maintain & establish professional relationships with existing and new clients.
• Explore & bring in new sales opportunities and follow up on them.
• Plan, manage and implement sales actions to meet or exceed forecasted sales target.
• Follow up on collection of payments.
• Cataloguing customers concerns and comments.
• Handle logistics and delivery of purchase orders.
• Handle complaints and return of orders.
• Make and insure sales reporting and documentation.
Meeting and greeting customers and making them feel welcome
* Liaising with suppliers and manufacturers on a daily basis
* Deal with customer feedback, enquiries, complaints and refunds
* Responsible for the day-to-day operations.
* Responsible for purchasing, displaying products.
* Provide outstanding customer service.