Senior PreSales Engineer
Business Managment Company (BMC)
مجموع سنوات الخبرة :8 years, 10 أشهر
* the senior connectivity design lead for all public sector sales opportunities.
*Provide trusted technical advice and recommendations to customers and colleagues alike.
* Influence, persuade and negotiate with senior stakeholders in member and customer organizations.
*Engage directly with sales and account teams to support pre-sales activities.
* Develop excellent working relationships with partner organizations to ensure effective collaboration in
responding to customer needs.
* Lead technical adviser to project teams, colleagues, and customers providing specialist technical
expertise of the highest level.
* Contribute to the development and deployment of new technologies within networking, drawing on
technical developments in own field to meet emerging customer requirements.
Accomplishments:
❖ Mapped customer requirements to current and future features to ensure a clear representation of how
organizational solutions address the customer needs
❖ Delivered a high-quality experience to the customers during the acquisition/on boarding and delivery
stage
Key Responsibilities:
❖ Owning the plan of cost and revenue outcome for each project including Network, Wireless, and
Collaboration & Video Surveillance Solution and maximizing the profits for the organization.
❖ Updating/providing feedback to the product development/delivery team about the new trends/solution expectation from the customer sides to meet customer requests.
❖ Administering the day-to-day sales activities and preparing the Bill of Quantity (BOQ) to address
customer requirements.
❖ Creating proposals, cost estimation, and helping sales to negotiate the contract. Simultaneously providing information on the current status of customer technology and suggesting upgrades based on needs.
❖ Maintained current knowledge of Security technology and effectively addressed all technical queries of
custome
Accomplishments:
-Spearheaded new revenue streams by studying client needs for technical and business requirements and infrastructure needs and offering them a customized and advanced solution based on their requests
Key Responsibilities:
-Responded to customer demands and performed detailed customer surveys for devising scope of work and bill of materials.
-Assisted with strategy, bid proposal, technical solution and offered detailed presentations to the
customer. Played an influential role in convincing the customers to select offered solutions.
-Estimated the quantities of required materials and services for the site and the project in addition to collaborating with technical services team and project management team to ensure project success.
-Devised and recommended solutions and strategies, based on the analysis of customer goals, objectives, needs, and existing systems infrastructure.
-Achieved year-on-year net growth by proffered end-to-end solution Huawei/Cisco Unified
Communication, Huawei/Cisco Video Conferencing, Huawei/Cisco Telepresence & E-classroom WebEx Meeting & WebEx Team.
-Maintained Huawei/Cisco multi-site deployments as well as implementing VMS, CMS & CCTV infrastructure with multi vendors including Huawei, Hikvision, etc.
-Provided technical expertise in solutions, including how they help our customers to monetize their business better and improve their operations.
Key Responsibilities:
-Engaged with Account Mangers, customers, and prospects in applying Customer Relationship Management and Sales Engineering activities to solve business problems.
-Expanded business reach by offering a bouquet of services with different solution and managed
implementation across multi projects
-Delivered extensive experience in a technical support/pre-sales role and managed complex business relationships in multicultural environments.
The program focuses on IT skills and fundamentals, data communication, network infrastructure, programming languages, web design, requirement specifications, software analysis design, software development, quality assurance, process and project management of information systems. It enhances individual's knowledge of advanced IT applications used in different business sectors.