video edtior and social media
international school
Total years of experience :12 years, 5 Months
social media marketing for school social media accounts and make videos creative creator reels and management for school admissions department
- Build, plan, mange Digital Marketing strategy based on strong market for Company .
- Build, plan, manage contents for Décor Project company inculde Designs, Videos, to reach the company ideal for taret customers.
- Design, Printing, coying & Promotional advertising Company
-Design for Social media profiles, ADS, Videos Promotional for company.
- Social media management channels ( Facebook, twitter, instagram, shanpchat, Youtube )
-Manage Social media Tools, Applications, other channels
- Build, Manage, Reports, ADS Compains, facebook Ads, instagram ads, Youtube Ads, & Other Digital channels .
- Build, Mange Reports for Social media channels
- Reporting, Google Analytics, Ads words, SEO, SEM .
- Build, Plan, Manage SEO, SEM for compay web site to reach the 1st result in Google page .
- Build, Develop, Design for web site company
Develop lanaguge HTML5, CSS3, JAVASCRIPTS, PHP,
Design Tools, PHOTOSHOP, AI
. - plane, organize the marketing department by CRM for mange data customer company.
- Planning and management for the company's international exhibitions and organize and to strengthen the interaction
Manage Staff team include Designing and developing, Quality Assurance for Web application after the developer finish web, Manager web Server company "Linux server " and supporting troubleshooting server, Responsible for the management and implementation all ecommerce oriented web development and integration projects
Platforms currently include a desktop site, mobile site and multiple integrations with third party selling platforms
Responsible for documenting all business, functional and technical requirements for all web development projects
Application of SDLC (software development lifecycle) of all web development projects
Development of test plans and test conditions for all web development projects
Responsible for quality assurance for all web development projects
Responsible for regression testing to ensure the existing functionality is not compromised
Detailed project management to ensure that all project budgets and deadlines are met
Routine status reporting and surfacing of critical path issues for resolution
Respond to and resolve technical production issues that arise across any ecommerce platform
Coordination of technical rollout of new features and functionality
Identification of performance tuning opportunities to enhance technical efficiency, scalability and reliability
1- Receiving complaining customers calls, Provide coordination between several service departments of the company to solve customer complaints, feedback with customer to ensure their satisfaction, making reports about customer complaints and do periodically survey to ensure customer satisfaction.
2 - Provide best possible service to both external and internal customers to achieve the highest level of customer satisfaction
3 - Resolve customer’s complaints, Participate in team day to day tasks, attend training in both product knowledge and customer service and pre-selling skills
4- Helping customers to solve the technical problem belong to ADSL via phone
5- Supporting & LAN Troubleshooting Network and any Router Configurations and Remote control for Customers via phone.
6- Installing and Configurations VPN Networking for Business Customers via phone & Remotely
IT network Administrator with windows server 2003, DHCP, DNS, Exchange 2010, Security & firewall Server
Troubleshooting Computer's Problems Hardwawe & Software and Networking, Troubleshooting to Employee Remotely Desktop Control, Installing & Configurations employee windows & Office & Design Software to LAP DESIGN .
Design & Develop the www.sha.edu.eg (ElShorouk academy Official site), With HTML, ASP.NET, CSS2
Create the Small E-learning system Forums Relationship between the students and Doctors to get lecture & Courses Online Every Day.
Studied Software Engineering , Database Oracle , SQL SERVER , Ai , Neural network , Programming language,
