Customer Service Team Leader
ALHAMRANI UNIVERSAL COMPANY
Total years of experience :12 years, 10 Months
• Working in ALHAMRANI Universal Company which is the reprehensive one for DIEBOLD ATM in Saudi Arabia as ATM Maintenance Engineer.
• Working as team leader.
• Self-motivated, able to work under remote supervision
• Distribute order work to the team and receive feedback report .
• Fix and maintain ATM faults.
• Installing ATM in the site.
• Configure ATM and onlining.
• Installation ATM software and the necessary updates
• Making preventive maintenance for all ATM kinds
(OPTEVA 522, 562, 750, 740, 760.720, 328, 828, BNA, BCRM AND ECRM)
• I was the responsible engineer in the production lines of all kinds of luminaries (Recessed, surface, prismatic, street light luminaries and spots)
• Supervision on more than 40 technicians in assembly workshop.
• Assist in training technicians.
• Making simple electrical diagram demonstrate the luminaries connection using AutoCAD.
• Monitoring product quality.
• Providing solutions to increase the production and quality.
• Control the use of material and avoid damage and waste.
• Making order work to every technician to be executed.
• Making yearly plan by the no. of luminaries should by assemble.
• Provide the necessary materials for the implantation of the plan.
• Monitors the level of materials.
• Escalates any issues related to the shortage and quality of materials used for assembly to the head manager
• Control the use of material and avoid damage and waste.
• Making order work to every technician to be executed.
• Making yearly plan by the no. of luminaries should by assemble.
• Provide the necessary materials for the implantation of the plan.
• Monitors the level of materials.
• Escalates any issues related to the shortage and quality of materials used for assembly to the head manager
• Understands electrical drawings.
• Working in E.E.C. for Developed Plastic as maintenance Engineer.
• Making Electrical and Mechanical maintenance to HUSKY PET plastic Injection Molding Machine and their accessories (Water Chiller and Hopper Dryer).
• Making PM (Preventive Maintenance) As per machine manuals.
• Perform fault analysis and troubleshooting of electrical and mechanical faults .
• Monitors product quality until packaging.
University degree: Bachelor of Electronic Engineering. College: Faculty of Electronic Engineering. University: Menofia University. Department: Industrial Electronics and control. Project: Automation Control System (Green House Environmental controlled using PLC). Project Grade: Excellent Graduation year: May 2006.
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