Ahmed Osman, Showroom Manager

Ahmed Osman

Showroom Manager

BUILD STATION QATAR Co. (NABINA HOLDING)

Location
Qatar - Doha
Education
Diploma, Hotels Managment - Art of Service
Experience
13 years, 6 Months

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Work Experience

Total years of experience :13 years, 6 Months

Showroom Manager at BUILD STATION QATAR Co. (NABINA HOLDING)
  • Qatar - Doha
  • My current job since March 2023

Managed, handled the opening of the showroom and worked at Build- Station Co. (NABINA HOLDING). As Showroom Manager from March 2023 till present Hatch Sanitary Ware, European Tiles & Building Materials Showroom at Doha-Qatar.

Responsibilities:

1 - Set positive plans to achieve showroom target.
2 - Prepare and analyze reports about sales figures, customer feedback and market research and discuss same with management in order to take appropriate actions and plans accordingly.
3 - Ensure general discipline of overall showroom staff, effective display of goods in the showroom to attract customers and give maximum exposure to products.
4 - Manage stock levels based on management guidelines.
5 - Create a positive environment that result in stable retention and a reduction of staff turnover.
6 - Sharing products knowledge and explaining to clients and staff about Sanitary Ware, Tiles and Building Materials.
7 - Maintains professional and technical knowledge by attending workshops.
8 - Make sure that the showroom has continuous proper display.
9 - Work closely with other departments design, projects, supply chain, media team, finance and admin.

Showroom In-Charge at LEVANTE Contracting & Trading (NABINA HOLDING)
  • Qatar - Doha
  • April 2019 to March 2023

Managed, handled the opening of the showroom and worked at Levante Contracting & Trading Co (NABINA HOLDING). As Showroom Manager / Project Sales Consultant from April 2019 till march 2023 Doha-Qatar.


1 - Set positive plans to achieve showroom monthly target.
2 - Prepare and analyze reports about sales figures, customer feedback and market research and discuss same with management in order to take appropriate actions and plans accordingly.
3 - Ensure general discipline of overall showroom staff, effective display of goods in the showroom to attract customers and give maximum exposure to products.
4 - Manage stock levels base on management guidelines.
5 - Coordinate for implementation of marketing campaigns and promotions within the showroom.
6 - Sharing products knowledge and explaining to clients about Roca Sanitary Ware, Hire, Train, guide, coach, motivate and monitor team to perform their duties effectively.
7 - Ensure implementation of compliance with company's policy for sales, pricing, payments and financial policies and procedures to safe guard company's resources.
8 - Searching and handling prospective and prestigious projects.
9 - Supporting and helping contractors / consultants in product technical details.
10 - Open new channels in the market for new Sales / Projects.
11 - Initial negotiations and finalization of sales agreements with the potential customers.

SHOWROOM IN-CHARGE - BUILDING PRODUCTS DIVISION (ROCA SANITARIO) at HAMAD AND MOHAMAD AL-FUTTAIM LLC
  • Qatar - Doha
  • June 2013 to January 2019

In-Charge and Responsible of ROCA - ARMANI/ROCA Sanitary Ware Showroom at Doha-Qatar.

1- Manage the showroom activities independently and coordinate with team members in their daily activities.
2- Set a Positive Plans to Achieve Showroom Monthly Target.
3- Achieve and exceed the showroom sales target set for the product categories.
4- Ensure general discipline of overall showroom staff, effective display of goods in the showroom to attract customers and give maximum exposure to products.
5- Coordinate for implementation of marketing campaigns and promotions within the showroom.
6- Sharing products knowledge and explaining to clients about Roca Sanitary Ware.
7- Ensure implementation of and compliance with company's policy for sales, pricing, payments and financial policies and procedures to safe guard company's resources.
8- Update Day to Day Showroom Target Achievements.
9- Searching and handling prospective and prestigious projects as well for the division.
10- Supporting and helping contractors / consultants in product technical details.
11- Open new channels in the market for new Sales / Projects.
12- Dedicated to visit contractors & consultants for meetings for ongoing and upcoming new projects.

Supervisor at Building Materials Company
  • United Arab Emirates - Dubai
  • September 2010 to May 2013

Worked in Build Mart Building Material as Sales Adviser then Supervisor at
​Dubai from September 2010 till May 2013.
Responsibilities:
- To greet the customers at the entrance and attend while checking the products.
- To assist the customers for there requirement and share all the knowledge about
 The products with the customers.
- To take the order in any deviation (B.C.C.W - blinds - curtains - carpet & wall paper) or sanitary ware - chandelier - home decor - parquet - tiles)  
- To make the sales order after customer decision.
- To replace the customer order from my stores and follow-up till the products
Reach my store or till the products deliver to the customer house. 
- To complete duties issued by the management.
- To call the customer for service satisfaction.
- To check and solve the customers complaints
- To call all Danube customers from the H.O tow times in the month for customer relation service and report the comments and complaints to the retail manager.

Education

Diploma, Hotels Managment - Art of Service
  • at IGI Institute of Tourism & Hotels
  • May 2000

I studied:- Hotel management. Food and bevarges (kitchen & art of service). Front office. House keeping. Hotels policy. Hotels terms in English. And Health professional.

Specialties & Skills

Technical Specs
Domain Knowledge
Sales Support
Customer Service
Building Customer Relations
Excel & word
Ability and fully understood to use the computer.
Typing in Arabic and English and Internet
Special capabilities to deal with others
Competence and direct communications with superiors.
Well-Experienced in Roca Sanitary Technical Details.
negotiation
operation
quotations
materials
merchandising
marketing
problem solving
Management
Microsoft Office
Store Management
Administration
Purchasing
Logistics
Customer Service
Microsoft Excel
Sales Representatives

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Negotiation Workshop (Training)
Training Institute:
Roca Corporate University
Date Attended:
April 2017
Duration:
16 hours
Good (Certificate)
Date Attended:
November 1998
Valid Until:
April 1999
Very Good (Certificate)
Date Attended:
November 1999
Valid Until:
April 2000

Hobbies

  • Reading & Traveling