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Ahmed Qudah, senior sales and customer service

Ahmed Qudah

senior sales and customer service

bank of jordan

Location
Jordan - Irbid
Education
Bachelor's degree, economy
Experience
14 years, 4 Months

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Work Experience

Total years of experience :14 years, 4 Months

senior sales and customer service at bank of jordan
  • Jordan - Amman
  • My current job since January 2010

• Handle transactions and answer customer queries
• Decipher customer needs and offer the best solution based on proper company policies
• Effectively communicate ideas, suggestions and answers
• Refer customers to people who specialize with the type of problem or query they present
• Complete complex money-related transactions
• Offer upgrades and new banking services or products
• Marketing and sales

Education

Bachelor's degree, economy
  • at yarmouk uni.
  • August 2008

Succeeded in university elections , Participated in volunteer and charity work

Specialties & Skills

Sales
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Marketing
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Customer Service Skills
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• Strong Personality
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• Hard Worker under pressure
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• Professional, creative and dynamic presence and the ability to communicate with people at all leve
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• Prioritize and organize daily workload (i.e. projects, order entry, customer contacts, internal fo
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• Active
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• Very good communication Skills
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• Manage and Maintain positive relationships with prospective and existing clients and create new bu
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• Supply Management, Informing Others Delegation, Staffing, Managing Processes, Supervision, Develop
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Languages

Arabic
Expert
English
Intermediate

Memberships

عضو اتحاد الطلبة /جامعة اليرموك
  • ممثل قسم الاقتصاد
  • March 2006
نادي اصدقاء ذوي الاحتياجات الخاصة /جامعة اليرموك
  • امين السر
  • March 2007

Training and Certifications

communication skills (Certificate)
Date Attended:
January 2009
selling skills (Training)
Training Institute:
Dale Carnegie
Date Attended:
February 2013
Duration:
15 hours
Advanced sales (Training)
Training Institute:
Dale Carnegie
Date Attended:
March 2013
Duration:
20 hours

Hobbies

  • football
    I am a key player in the team Bank
  • swimming